my salesman was incredibly kind and detailed. he explained every step of the process to me as a first time car buyer.

Very helpful, explained info to me kindly

Awesome Support

Cliff made the remote purchase experience very easy.

Excellent communication! Timely service. Much thanks!

Smooth and easy process from check in to the wait room and check out.

Great , quick, noticeable improvement of my cars performance after repairs and servicing.

Took my Crosstrek in for 30K service. I was told initially the service would take about 3 hours so I chose to wait. After 4 hours I checked on the status and was told it would be another hour. It ended up being about 5 hours and 45 minutes. The service tech was very apologetic and gave me a substantial discount, which I was very grateful for. I sincerely appreciate the discount was offered without any request from me.

Appreciate being informed on issues with car. I have an issue with my headlights not working. The mechanics did check this. I requested to look for loose wire or ?. When work completed I was told all bulbs are working. Once home I checked headlights all working. Next morning I checked headlights and they are not working.

Routine service / inspection - check-in was quick and easy, service was completed before projected time, check-out was quick and easy. Everything that I have grown to expect for the Mike Shaw Subaru service center.