They got a major repair done during Thanksgiving week since we were 1300 miles from home. Wish they were my home dealership.
Lloyd
•
Nov 25, 2022
4.0/5
4.0/5
After a bit of a rough start, (problem with communication with intake staff), once I was able to explain to Alex what the problem was, he took care of all of it. Thank you Alex, you are a credit to Mike Shaw Subaru.
Carol
•
Nov 25, 2022
5.0/5
5.0/5
As always I received great service at Mike Shaw Subaru.
Ashley
•
Nov 25, 2022
5.0/5
5.0/5
After an easily set appointment my car was fully fixed up, my technician even noticed an unknown issue and fixed that too. Grateful for the kind service department and hardworking techs that keep me coming back.
Frank
•
Nov 24, 2022
5.0/5
5.0/5
This was a wow experience for me. I called very early and was able to get a same day appointment. Chris on the phone was very helpful. I arrived early and was taken to my service Rep Larry. This man is a true professional. Made me feel at ease. Got me checked in. Provided his phone # with permission to call or text him while I waited. I was provided a link to check on the progress of my vehicle. I was told timeframe was 1 -2 hours and my car was ready in 65 mins. This was my first visit to this dealership and it was very positive. I was anxious prior to coming in, but Larry turned that around with his honest straightforward empathetic approach. He reviewed what Andrew the man under the hood shared about my full car inspection. My safety is job 1. Larry was so kind, that I will request him on my next visit, if that is allowed? What a great experience. Thank you for making me feel welcome.
Rick
•
Nov 24, 2022
5.0/5
5.0/5
Super easy, fast and friendly.
Janice
•
Nov 24, 2022
5.0/5
5.0/5
Marcus was friendly and very helpful & my car was completed in a timely manner.
They got a major repair done during Thanksgiving week since we were 1300 miles from home. Wish they were my home dealership.
Lloyd
•
Nov 25, 2022
4.0/5
4.0/5
After a bit of a rough start, (problem with communication with intake staff), once I was able to explain to Alex what the problem was, he took care of all of it. Thank you Alex, you are a credit to Mike Shaw Subaru.
Carol
•
Nov 25, 2022
5.0/5
5.0/5
As always I received great service at Mike Shaw Subaru.
Ashley
•
Nov 25, 2022
5.0/5
5.0/5
After an easily set appointment my car was fully fixed up, my technician even noticed an unknown issue and fixed that too. Grateful for the kind service department and hardworking techs that keep me coming back.
Frank
•
Nov 24, 2022
5.0/5
5.0/5
This was a wow experience for me. I called very early and was able to get a same day appointment. Chris on the phone was very helpful. I arrived early and was taken to my service Rep Larry. This man is a true professional. Made me feel at ease. Got me checked in. Provided his phone # with permission to call or text him while I waited. I was provided a link to check on the progress of my vehicle. I was told timeframe was 1 -2 hours and my car was ready in 65 mins. This was my first visit to this dealership and it was very positive. I was anxious prior to coming in, but Larry turned that around with his honest straightforward empathetic approach. He reviewed what Andrew the man under the hood shared about my full car inspection. My safety is job 1. Larry was so kind, that I will request him on my next visit, if that is allowed? What a great experience. Thank you for making me feel welcome.
Rick
•
Nov 24, 2022
5.0/5
5.0/5
Super easy, fast and friendly.
Janice
•
Nov 24, 2022
5.0/5
5.0/5
Marcus was friendly and very helpful & my car was completed in a timely manner.