Everything went smoothly. Cliff did an excellent job of guiding me through the process.

Used the night drop. Contacted via text and email to authorize repairs. Everything went smoothly.

Great.

fast efficient - good service - able to look up previous visits - what was needed now - what is needed in the future and time it took was correct and able to tell me how much time it will take in my next visit - Ben Hare was extremely helpful as my service advisor

First and foremost, Cliff was great - he was the experience for me. Not sure how I got so lucky to have him assigned to me, but we were definitely the right match. He was respectful of my industry knowledge yet wanted to ensure my questions were answered (even the ones I didn’t realize I had). We were both persistent in our communication and he matched my energy and expectations. During my delivery delay, he was proactive with updates and went above and beyond to help me feel taken care of. Already have referred him to both a friend and a family member.

Went the extra mile

Technician knew a lot and they were super quick!

I always have the best experience here at Mike Shaw Subaru. From being seen on time, well accommodated for in the waiting room, and great customer service until the very end. They have been nothing but kind and helpful in assisting me with my car, along with any questions/concerns I have. I enjoy bringing my Subie here.

👍

Alex took good care of by me and answers any questions I had plus also reset my clock and checks that Everything was ok. Good job Alex!