Service advisor Wally was good. Fixed what needed fixing. Listened to my needs. Didn't try to upsell on anything unnecessary. Good experience at this dealer.

Service appointment for minor issue took 1.5 hours and didn’t receive any timing update until I reached out to service rep. Better communication on timing would help. Fixed issue and friendly staff so result was good.

The receipt I got when I left did not list all the work done on my car

Our service rep, Wally, was very communicative and helpful in explaining all.

Gold star quality customer service from the moment I arrived to the moment I drove away!

Great service and good waiting time!

Mike Shaw has always been my go to if I need any work done or regular maintenance done for my Subaru. They're always great at communicating with me when it comes to timelines and cost. And everyone there is so friendly and helpful!

Pick up a gunshot always great always graeat all

Dropped car off for brakes, lower front control arms and a recall. Picked up next day and drove home no issues. Next day no AC and a noise up front like brakes rubbing. Now have to return again to let them check it out on my Saturday.

Would have given 4 1/2 stars if available. Everything was great..customer service, coffee and snacks in waiting area, cleanliness, et al. Though I realize the difficulty of hiring/retention of technicians, 2 1/2 hours for a basic oil change seems a little bit long; hence, the loss of 1/2 star.