Work completed ahead of time. Wonderful customer service experience@
Susan
•
Aug 14, 2022
5.0/5
5.0/5
Very helpfuk
Anonymous
•
Aug 14, 2022
5.0/5
5.0/5
did not take long
Anthony
•
Aug 14, 2022
5.0/5
5.0/5
Quick and easy, pulled in, Jones helped me right away and gave me the comfort of knowing my car was in good hands, and only 35 min later my car was all done and ready to go. Great service with great time
Elena
•
Aug 14, 2022
5.0/5
5.0/5
Everything was smooth. Great communication and customer service!
Anonymous
•
Aug 14, 2022
5.0/5
5.0/5
It was great, they got me everything I needed, great advice on the car too.
Don
•
Aug 14, 2022
5.0/5
5.0/5
I’m my ten years owning my outback, I’ve had less than stellar experiences(putting it nicely) at other Subaru dealerships in other states getting my car worked on. That said I was nervous bringing it back to a Subaru dealer in preparation for a few long distance road trips coming up. Scheduling the appointment was easy, seamless, and had quick availability. Larry was my service consultant, and I could not have been more pleased with his professionalism, thorough communication, and overall pleasant demeanor. He made me feel valued and comfortable from the moment I was introduced to him. He answered all of my questions with patience and assured me that my car would be well taken care of. I pay attention to details, and I especially loved that he walked me to my car and opened the door rather than just pointing in a general direction for me to find on my own. Just an extra touch that really resonated with me. Please recognize his great work and as a whole, please maintain the positive feeling and professionalism within your service department.
Ashley
•
Aug 14, 2022
5.0/5
5.0/5
The staff at Mike Shaw is great! Randon helped me order my new car and it arrived sooner than promised! Shane was my salesperson, and he was great as well!
Michelle
•
Aug 14, 2022
5.0/5
5.0/5
Larry was very polite and helpful! I brought my car in the afternoon at scheduled appointment time and there were several cars ahead of mine (car should be dropped off early if possible in am) but he did get it pushed through so I could have my oil change and brakes checked!!
Robert
•
Aug 13, 2022
5.0/5
5.0/5
The Service Department set up an appointment for me to come in to have the low beam bulb on my 2009 Subaru Legacy replaced. I requested that they look at my vehicle's brakes as well. They replaced the low beam at the scheduled time and advised me that my brakes still had half their wear left in them. They dealt with my car in a very satisfactory and professional manner.
Work completed ahead of time. Wonderful customer service experience@
Susan
•
Aug 14, 2022
5.0/5
5.0/5
Very helpfuk
Anonymous
•
Aug 14, 2022
5.0/5
5.0/5
did not take long
Anthony
•
Aug 14, 2022
5.0/5
5.0/5
Quick and easy, pulled in, Jones helped me right away and gave me the comfort of knowing my car was in good hands, and only 35 min later my car was all done and ready to go. Great service with great time
Elena
•
Aug 14, 2022
5.0/5
5.0/5
Everything was smooth. Great communication and customer service!
Anonymous
•
Aug 14, 2022
5.0/5
5.0/5
It was great, they got me everything I needed, great advice on the car too.
Don
•
Aug 14, 2022
5.0/5
5.0/5
I’m my ten years owning my outback, I’ve had less than stellar experiences(putting it nicely) at other Subaru dealerships in other states getting my car worked on. That said I was nervous bringing it back to a Subaru dealer in preparation for a few long distance road trips coming up. Scheduling the appointment was easy, seamless, and had quick availability. Larry was my service consultant, and I could not have been more pleased with his professionalism, thorough communication, and overall pleasant demeanor. He made me feel valued and comfortable from the moment I was introduced to him. He answered all of my questions with patience and assured me that my car would be well taken care of. I pay attention to details, and I especially loved that he walked me to my car and opened the door rather than just pointing in a general direction for me to find on my own. Just an extra touch that really resonated with me. Please recognize his great work and as a whole, please maintain the positive feeling and professionalism within your service department.
Ashley
•
Aug 14, 2022
5.0/5
5.0/5
The staff at Mike Shaw is great! Randon helped me order my new car and it arrived sooner than promised! Shane was my salesperson, and he was great as well!
Michelle
•
Aug 14, 2022
5.0/5
5.0/5
Larry was very polite and helpful! I brought my car in the afternoon at scheduled appointment time and there were several cars ahead of mine (car should be dropped off early if possible in am) but he did get it pushed through so I could have my oil change and brakes checked!!
Robert
•
Aug 13, 2022
5.0/5
5.0/5
The Service Department set up an appointment for me to come in to have the low beam bulb on my 2009 Subaru Legacy replaced. I requested that they look at my vehicle's brakes as well. They replaced the low beam at the scheduled time and advised me that my brakes still had half their wear left in them. They dealt with my car in a very satisfactory and professional manner.