Great , quick, noticeable improvement of my cars performance after repairs and servicing.

Took my Crosstrek in for 30K service. I was told initially the service would take about 3 hours so I chose to wait. After 4 hours I checked on the status and was told it would be another hour. It ended up being about 5 hours and 45 minutes. The service tech was very apologetic and gave me a substantial discount, which I was very grateful for. I sincerely appreciate the discount was offered without any request from me.

Appreciate being informed on issues with car. I have an issue with my headlights not working. The mechanics did check this. I requested to look for loose wire or ?. When work completed I was told all bulbs are working. Once home I checked headlights all working. Next morning I checked headlights and they are not working.

Routine service / inspection - check-in was quick and easy, service was completed before projected time, check-out was quick and easy. Everything that I have grown to expect for the Mike Shaw Subaru service center.

From the moment we walked on the lot someone greeted us. It was clear they were there to help and not pressure us. When we mentioned who we spoke with on the phone they took us to meet them. Great demeanor and customer friendly presence.

You have efficient & polite workers.

friendly customer service

Drew was professional and friendly.

Good service

Jamie was great!