I went to the dealership to look at the outback and crosstrek models. I was open to possibilities but not necessarily ready to buy that day.Shane was such a great person to deal with; extremely easy going and didn’t mind to show me models, options, colors and test drive both.We ran my credit to see real numbers and after a couple hours I told him I would think about which model I would go for and I would be back the next day at 11 am to pick up one.Mike Shaw dealership gave me a fair deal for my old car as trade in, and the rest was history.Buying a new car is a commitment and can be daunting but Shane and Mike Shaw’s team made extremely smooth. The buying process took less that 3 hours
Anonymous
•
Feb 28, 2025
5.0/5
5.0/5
friendly staff especially Drew
Anonymous
•
Feb 28, 2025
5.0/5
5.0/5
Taylor was professional and courteous. Even with extra work my car was finished ahead of schedule.
Anonymous
•
Feb 28, 2025
5.0/5
5.0/5
Service was completed in less time than expected. My service agent Ean always does a great job!
Anonymous
•
Feb 27, 2025
5.0/5
5.0/5
From my emergency visit on Thursday to the Friday repair visit, I was treated with professional, respectful kindness. I was kept apprised of the progress of the repairs and the car was completed in less time than initially projected. Other than the cost, I was totally satisfied and reassured by this visit.
Anonymous
•
Feb 27, 2025
5.0/5
5.0/5
Everything went well. Ben is professional, friendly and courteous.
Anonymous
•
Feb 27, 2025
5.0/5
5.0/5
My wife and I came in on a Saturday afternoon and the place was hopping. Samantha immediately waited on us and made us feel right at home. She inquired about the visit and did everything she could to find the exact car I had asked about. We took it for a test drive and while we were on the road she answered all of our questions about the car. She encouraged us to drive another car to compare notes. My wife and I had made our decision to purchase a long time before we came to the dealership. We just needed to drive the particular vehicle to confirm.Paperwork was easy. The dealership had everything down to a science from the beginning handshake to the final handshake.
Anonymous
•
Feb 27, 2025
5.0/5
5.0/5
I have come to expect great service from Mike Shaw Subaru as that is their norm. However, my last visit resulted in a larger issue that required a couple weeks to fix. Mike Shaw went above and beyond anything that I could have imagined to take care of me during this time.
I went to the dealership to look at the outback and crosstrek models. I was open to possibilities but not necessarily ready to buy that day.Shane was such a great person to deal with; extremely easy going and didn’t mind to show me models, options, colors and test drive both.We ran my credit to see real numbers and after a couple hours I told him I would think about which model I would go for and I would be back the next day at 11 am to pick up one.Mike Shaw dealership gave me a fair deal for my old car as trade in, and the rest was history.Buying a new car is a commitment and can be daunting but Shane and Mike Shaw’s team made extremely smooth. The buying process took less that 3 hours
Anonymous
•
Feb 28, 2025
5.0/5
5.0/5
friendly staff especially Drew
Anonymous
•
Feb 28, 2025
5.0/5
5.0/5
Taylor was professional and courteous. Even with extra work my car was finished ahead of schedule.
Anonymous
•
Feb 28, 2025
5.0/5
5.0/5
Service was completed in less time than expected. My service agent Ean always does a great job!
Anonymous
•
Feb 27, 2025
5.0/5
5.0/5
From my emergency visit on Thursday to the Friday repair visit, I was treated with professional, respectful kindness. I was kept apprised of the progress of the repairs and the car was completed in less time than initially projected. Other than the cost, I was totally satisfied and reassured by this visit.
Anonymous
•
Feb 27, 2025
5.0/5
5.0/5
Everything went well. Ben is professional, friendly and courteous.
Anonymous
•
Feb 27, 2025
5.0/5
5.0/5
My wife and I came in on a Saturday afternoon and the place was hopping. Samantha immediately waited on us and made us feel right at home. She inquired about the visit and did everything she could to find the exact car I had asked about. We took it for a test drive and while we were on the road she answered all of our questions about the car. She encouraged us to drive another car to compare notes. My wife and I had made our decision to purchase a long time before we came to the dealership. We just needed to drive the particular vehicle to confirm.Paperwork was easy. The dealership had everything down to a science from the beginning handshake to the final handshake.
Anonymous
•
Feb 27, 2025
5.0/5
5.0/5
I have come to expect great service from Mike Shaw Subaru as that is their norm. However, my last visit resulted in a larger issue that required a couple weeks to fix. Mike Shaw went above and beyond anything that I could have imagined to take care of me during this time.