The service representative, Jessica, is the sole reason I rated my service visit as excellent. Otherwise, it would have been lower. I came in for an oil change and retire rotation. I chose to wait as it was going to take approximate 90 minutes. It took over 3 hrs with a strange explanation. Jessica apologized and I was not charged for the services I received. Above and beyond customer service.
Connie
•
Jan 27, 2022
5.0/5
5.0/5
Franklin in the service department did a great job meeting my needs. He was prompt and notified me when my vehicle was ready for pickup and ensured that all the services were completed.
Anonymous
•
Jan 27, 2022
5.0/5
5.0/5
Easy lease process with Jamie.
Jeremy
•
Jan 27, 2022
5.0/5
5.0/5
Wally as amazing customer experience
Kara
•
Jan 27, 2022
5.0/5
5.0/5
The service department was great. It was super easy to drop my car off and they had it ready to pick up that afternoon with a full explanation of what was wrong and what they did to fix it. Highly recommend.
John
•
Jan 27, 2022
4.0/5
4.0/5
I was not very happy about being told it would be 91.00!for a synthetic oil change. I had a coupon but still..either it’s unreasonable or I am not used to the current inflationary curve. Either one is not good.
Anna
•
Jan 27, 2022
5.0/5
5.0/5
Jamie helped us trade in our old car for the new in an easy and timely fashion. Thoroughly enjoyed our car-buying experience
Rae
•
Jan 27, 2022
5.0/5
5.0/5
Awesome service. Came in without an appointment and was taken care of and out of there fast.
Melinda
•
Jan 27, 2022
5.0/5
5.0/5
Very quick, thorough and thoughtful customer service!
Mirella
•
Jan 27, 2022
5.0/5
5.0/5
Wally was great got my vehicle completed before he said it would be he was very nice
The service representative, Jessica, is the sole reason I rated my service visit as excellent. Otherwise, it would have been lower. I came in for an oil change and retire rotation. I chose to wait as it was going to take approximate 90 minutes. It took over 3 hrs with a strange explanation. Jessica apologized and I was not charged for the services I received. Above and beyond customer service.
Connie
•
Jan 27, 2022
5.0/5
5.0/5
Franklin in the service department did a great job meeting my needs. He was prompt and notified me when my vehicle was ready for pickup and ensured that all the services were completed.
Anonymous
•
Jan 27, 2022
5.0/5
5.0/5
Easy lease process with Jamie.
Jeremy
•
Jan 27, 2022
5.0/5
5.0/5
Wally as amazing customer experience
Kara
•
Jan 27, 2022
5.0/5
5.0/5
The service department was great. It was super easy to drop my car off and they had it ready to pick up that afternoon with a full explanation of what was wrong and what they did to fix it. Highly recommend.
John
•
Jan 27, 2022
4.0/5
4.0/5
I was not very happy about being told it would be 91.00!for a synthetic oil change. I had a coupon but still..either it’s unreasonable or I am not used to the current inflationary curve. Either one is not good.
Anna
•
Jan 27, 2022
5.0/5
5.0/5
Jamie helped us trade in our old car for the new in an easy and timely fashion. Thoroughly enjoyed our car-buying experience
Rae
•
Jan 27, 2022
5.0/5
5.0/5
Awesome service. Came in without an appointment and was taken care of and out of there fast.
Melinda
•
Jan 27, 2022
5.0/5
5.0/5
Very quick, thorough and thoughtful customer service!
Mirella
•
Jan 27, 2022
5.0/5
5.0/5
Wally was great got my vehicle completed before he said it would be he was very nice