Always the best. Won’t take my car anywhere else.

Ben was my service adviser and was quite helpful. Everything was done as requested and the estimate for services for 30,000 mile check was accurate.

This is my 3rd visit and all 3 were with Pham. He did a great job in the service department, he was professional, thorough and very helpful.

I greatly appreciated the service provided by Franklin! He was able to assist me in getting snow tires installed at such short notice. I really appreciated him providing updates every now and then on the status of my car. I will be coming again for all future service needs as a result of my first experience here. Thank you!

My whole experience was very pleasant.

Good service

This is the third vehicle we have purchased brand new from Mike Shaw Subaru the sales gentleman that took care of us was Cliff and he is awesome if you thinking about getting a new car go to him and thank you for helping us get my car sooner than we thought it would be here

Jessica is a fantastic service advisor! First, I love working with female service advisors. Second, I was expecting to pay for my oil change based on a previous conversation I had with someone at the dealership, but Jessica researched my service plan and said that I still fall under their grace period. Additionally, instead of being disappointed that I missed out on getting my upcoming 30K mile service covered by the plan I paid for, Jess made sure I knew when the grace period ended so I could still use what I purchased. I'm really grateful for this one bit of good news and the general decency of the dealership about this too!

The dealership was fantastic, honest, and very helpful

Everything was fine at the appointment.But I did have a negative issue with the software tracking the service. It doesn’t seem to be working that well. First - I tried the link to track the status of the service to see if my car was finished. Nothing happened. Second - after my appointment I received a text and an email asking me to reschedule saying I missed my appointment. I did contact the dealer to have the record corrected, to show I did make the appointment. Subsequently received an email thanking me for having work done at the dealership.