I have come to expect great service from Mike Shaw Subaru as that is their norm. However, my last visit resulted in a larger issue that required a couple weeks to fix. Mike Shaw went above and beyond anything that I could have imagined to take care of me during this time.

It was easy and I got what I wanted

Brandon was so helpful from the start. I liked how he broke down our options by listening to our wants and needs. He narrowed it down to two and let my husband and I check out the car but also giving us enough privacy to discuss on our own. This allowed my husband and I to talk and come to the conclusion of getting the right car. He was knowledgeable, efficient, and kind.Additionally, the fact that trading our car directly with Subaru helped us close the deal on that day. The follow-up correspondence with Brandon continues to be great and only reaches out to us when necessary.The guy who rubbed me the wrong way was Randon Givens. He made a bad joke about where we are originally from. He was rushing and seemed annoyed when we asked a follow-up question about the breakdown of the cost.

Dan P was beyond helpful! Resolved issue quicker than I could’ve hoped!

Awesome, one of the few car places where the employees don’t make me feel dumb for not knowing much about cars. They take the time to explain things and do it so respectfully. Cliff Swaim is always so pleasant and attentive

It was a very pleasant experience!!! Will buy again!

Taylor was very friendly, professional, and helpful in trying to identify a mysterious sound. We made several attempts to duplicate the sound, even going so far as to use another vehicle with the same engine as a control. We could not duplicate the sound as the engine was at operating temp and the sound is only present when cold. I did not have time to leave my vehicle this time but will soon. I'm sure Taylor will be as helpful then as well.

Fast, friendly, and knowledgable service

Need phone charges in all seats like airport

I brought my car in for an oil change and tire rotation with an appointment, and my car was serviced in a timely manner ... I had my car back within a couple of hours. They did find a few other issues that were also taken care of.