I always come back to Mike Shaw even though I live off Arapaho right next to Groove Subaru now. Prices are competitive, and your mechanics are honest. I was ready to replace my break pads, but the service rep was honest in that at 5mm I probably didn't need to do that until the next visit. The waiting room kinda sucked this time, but I understand with the construction going on.
Jane
•
Nov 17, 2021
5.0/5
5.0/5
Wally is great.
Pat
•
Nov 17, 2021
5.0/5
5.0/5
The service was excellent and I took the SUV in to have a key for the wheels done and there was a recall on something on the car and you took care of it that day. You saved me so much time, thank you
Joseph
•
Nov 17, 2021
4.0/5
4.0/5
The overall quality of the workmanship is always excellent--it has been to this day since 2015 when the Forrester was purchased (late September 2015); however the construction was distracting and the projected long wait for routine service was not amenable for a pleasant time awaiting completion of work. However, at the completion of the work long before the projected timeframe was a tremendously appreciated surprise. The overall solicitousness of the staff is always appreciated. Thanks for your concern for my feedback.
Jennifer
•
Nov 17, 2021
5.0/5
5.0/5
Very efficient check in and service rep explained process with an accurate estimation of how long the service would take. I like the text message updates during service that allow for contactless decision making.
John
•
Nov 17, 2021
5.0/5
5.0/5
Mitchell Was great, very helpful and knowledgeable! Thank you for a awesome experience!
Pamela
•
Nov 16, 2021
5.0/5
5.0/5
The service was quick this time around. They told me about new programs to help pay for services. The only thing I wish is that prices would go down but I understand. I enjoy sharing stories with all the staff. We talk about families and past life experiences, which makes me feel more than a customer but family and friend.
Charles
•
Nov 16, 2021
5.0/5
5.0/5
service performed in a timely manner. all work explained prior to service. providing a Lift ride was a feature that I hope will always remain a part of your service package
John
•
Nov 16, 2021
5.0/5
5.0/5
Thank you for taking care of my 60K miles service! I love my outback and am happy that you all helped me keep it in great shape!
I always come back to Mike Shaw even though I live off Arapaho right next to Groove Subaru now. Prices are competitive, and your mechanics are honest. I was ready to replace my break pads, but the service rep was honest in that at 5mm I probably didn't need to do that until the next visit. The waiting room kinda sucked this time, but I understand with the construction going on.
Jane
•
Nov 17, 2021
5.0/5
5.0/5
Wally is great.
Pat
•
Nov 17, 2021
5.0/5
5.0/5
The service was excellent and I took the SUV in to have a key for the wheels done and there was a recall on something on the car and you took care of it that day. You saved me so much time, thank you
Joseph
•
Nov 17, 2021
4.0/5
4.0/5
The overall quality of the workmanship is always excellent--it has been to this day since 2015 when the Forrester was purchased (late September 2015); however the construction was distracting and the projected long wait for routine service was not amenable for a pleasant time awaiting completion of work. However, at the completion of the work long before the projected timeframe was a tremendously appreciated surprise. The overall solicitousness of the staff is always appreciated. Thanks for your concern for my feedback.
Jennifer
•
Nov 17, 2021
5.0/5
5.0/5
Very efficient check in and service rep explained process with an accurate estimation of how long the service would take. I like the text message updates during service that allow for contactless decision making.
John
•
Nov 17, 2021
5.0/5
5.0/5
Mitchell Was great, very helpful and knowledgeable! Thank you for a awesome experience!
Pamela
•
Nov 16, 2021
5.0/5
5.0/5
The service was quick this time around. They told me about new programs to help pay for services. The only thing I wish is that prices would go down but I understand. I enjoy sharing stories with all the staff. We talk about families and past life experiences, which makes me feel more than a customer but family and friend.
Charles
•
Nov 16, 2021
5.0/5
5.0/5
service performed in a timely manner. all work explained prior to service. providing a Lift ride was a feature that I hope will always remain a part of your service package
John
•
Nov 16, 2021
5.0/5
5.0/5
Thank you for taking care of my 60K miles service! I love my outback and am happy that you all helped me keep it in great shape!