Initially, I went in just to get my car serviced, but I was so impressed by Jamie Chu's exceptional service, attentiveness and support that I ended up trading in my car and purchasing a new vehicle. She went above and beyond to ensure everything went smoothly, and I couldn't be happier with the experience.

I went in to get my car serviced and got stuck in a hole with how much I owed on the car being the same amount that I needed to put in and I was overwhelmed with that and didn't know what to do. The sales manger and Jen helped me tremendously by traded in my car and getting me into a safe vehicle that I can be at ease in. I walked in feeling like I couldn't do anything and walked out feeling a huge weight has been lifted off my chest. I want to thank you guys at subaru for helping me and I will always be a loyal customer! Please give Jen all the credit as she was so nice and helpful and helped me understand every step of the way with all my questions. She was patient and even stayed after her shift to make sure that I was going to be okay. She even got me a tamale to eat while I waited 🙌🙌🙌 it was good too!

Quick, efficient.

It was quick and easy. The waiting room was very nice.

When it comes to auto sales, there is one man who stands out from the rest! Kyle Augustin at Mike Shaw Subaru in Thornton Colorado. He is the best salesman over my entire life! Including other car salesmen my family has delt with.I recently purchased a 2024 Subaru WRX Limited from Mike Shaw Subaru in Thornton, Colorado, and had the pleasure of working with Sales Representative Kyle Augustin. Throughout my car-buying process, Kyle consistently demonstrated professionalism, extensive knowledge, and a genuine commitment to customer satisfaction. He took the time to walk me through every feature on my new vehicle, ensuring I understood how to maximize its capabilities.Prior to selling cars, Kyle gained valuable experience in real estate—expertise that clearly translates to exceptional customer service. He was patient, down-to-earth, and never pushy. When I noticed a few minor cosmetic issues on the vehicle the day after purchase, Kyle promptly addressed my concerns, and the team at Mike Shaw Subaru committed to resolving everything. Their responsiveness made me feel confident about my decision to buy from this dealership.Overall, the staff at Mike Shaw Subaru was friendly, transparent, and helpful. I would gladly work with Kyle again and highly recommend him to anyone in the market for a new vehicle. My experience was truly outstanding, and I look forward to future business with Mike Shaw Subaru.

it was enjoyable and easy.

Salesman was great.

everything worked out fine

Ean did a good job of explaining the items that need attention, and what they found on the problem that I brought it in for.

Came in for service, treated well, very quick. Definitely returning.