The sales process was 5-star worthy. The financing piece was probably a 3-star experience. I felt a bit misled by the way the information was presented to me. In other words, only pointing out the benefits of a package without previewing to the total price that's being added to the bill felt a bit deceptive and almost made me change my mind on the package.
Rosemary
•
Jun 7, 2021
5.0/5
5.0/5
Cliff is responsive, courteous and professional. Overall experience was excellent.
Michael
•
Jun 7, 2021
5.0/5
5.0/5
The service was great. We really connected with the sales staff.
Valentin
•
Jun 7, 2021
5.0/5
5.0/5
They make you to want coming back!
Shannon
•
Jun 6, 2021
5.0/5
5.0/5
Service Advisor. Matt, was very helpful, Professional and friendly
Alysse
•
Jun 6, 2021
5.0/5
5.0/5
Friendly and efficient
Ricardo
•
Jun 6, 2021
4.0/5
4.0/5
No problems arise from my visit for a regular oil change on my vehicle, but while I was waiting for the car the dealer send me a text, telling me about my breaks needed immediately to be serviced. It really surprised me because just a week before I have discs and pad reemplaced on all 4 wheels...the mechanics did not check those at all and think I would accept the service? Very strange and weird.
Jennifer
•
Jun 5, 2021
5.0/5
5.0/5
Thanks Tim for the recommendation and quickly getting the work done!
Andres
•
Jun 5, 2021
5.0/5
5.0/5
The technician Danny Smith treated me like I was at home, he was very friendly and helpful since I walked in the building thank youuuuu so much Danny
Sheila
•
Jun 5, 2021
5.0/5
5.0/5
Russell is very personable and a great representative of MSS.
The sales process was 5-star worthy. The financing piece was probably a 3-star experience. I felt a bit misled by the way the information was presented to me. In other words, only pointing out the benefits of a package without previewing to the total price that's being added to the bill felt a bit deceptive and almost made me change my mind on the package.
Rosemary
•
Jun 7, 2021
5.0/5
5.0/5
Cliff is responsive, courteous and professional. Overall experience was excellent.
Michael
•
Jun 7, 2021
5.0/5
5.0/5
The service was great. We really connected with the sales staff.
Valentin
•
Jun 7, 2021
5.0/5
5.0/5
They make you to want coming back!
Shannon
•
Jun 6, 2021
5.0/5
5.0/5
Service Advisor. Matt, was very helpful, Professional and friendly
Alysse
•
Jun 6, 2021
5.0/5
5.0/5
Friendly and efficient
Ricardo
•
Jun 6, 2021
4.0/5
4.0/5
No problems arise from my visit for a regular oil change on my vehicle, but while I was waiting for the car the dealer send me a text, telling me about my breaks needed immediately to be serviced. It really surprised me because just a week before I have discs and pad reemplaced on all 4 wheels...the mechanics did not check those at all and think I would accept the service? Very strange and weird.
Jennifer
•
Jun 5, 2021
5.0/5
5.0/5
Thanks Tim for the recommendation and quickly getting the work done!
Andres
•
Jun 5, 2021
5.0/5
5.0/5
The technician Danny Smith treated me like I was at home, he was very friendly and helpful since I walked in the building thank youuuuu so much Danny
Sheila
•
Jun 5, 2021
5.0/5
5.0/5
Russell is very personable and a great representative of MSS.