The people are so friendly and knowledgeable. I feel at home when I visit. I love seeing Kathy Nerva around! She is a gem and has been my friend for over 20 years. She is responsible for my being a Mike Shaw customer in Thornton!

Always great service at Mike Shaw Subaru. Our service representative Ean is the best.

Had my first oil change and tire rotation for my new 2025 Outback. Drew, my service representative was ready for me when I arrived and was friendly and efficient. Got me in and out in the 45 minute estimated and experience was flawless. My 3rd car from this dealership and they have always met my expectations and sometimes exceeded them. Love the waiting area and coffee.

Years ago, I sat in a Subaru and swore I would never buy one because of the seat comfort. Since then, I have heard about the Subaru safety record and have had several relatives buy them. Then a week before me, my brother-in-law purchased a Subaru, and my sister swore to its comfort and the sales reps at Mike Shaw Subaru. I have been driving a pickup truck and was ready to downsize. Well, my visit ended by driving away with a brand-new Subaru Forester. What a delight!My biggest concern was the comfort and the second was the safety. Little did I know I had many more concerns but after sitting down with Sam Warren I was thoroughly impressed. He knows his product and was enjoyable to talk with, even though I typically dislike salespeople. Matter of fact, all staff at Mike Shaw’s were attentive. There was no hard-core sales pitch, Sam listened to my concerns, all questions were answered, and when suggestions were requested, there was no running around the bush…I feel he offered honest advice. I give Mike Shaw Subaru and Sam Warren five stars!!!!!

It was an easy drop off and tracking the service status via the link was very easy

Cliff is great, went at our pace as fast as we needed

Waited 7 hours because “it has recently snowed”. Nobody even checked me in until they needed to move my car. Every time I’ve gone the wait has been extreme. They over book and take up your whole day.

Dropped my car off early, they had it finished before my original time

It was awesome, Christian and James were stand up guys, honored a mistake on your web site.

Brought car in for oil change and replace radio module. Simon Lupo is a very good service advisor.