Good customer service provided by Jay Lazaro

105,000 miles check was quick and my service technician even applied a savings coupon to my bill, saving me money on the routine maintenance.

Cathy is the reason I bought a 3rd Subaru. She’s in service and u better not let her go! I know she can’t work forever ( I’m getting old too) but she needs to be paid accordingly. I notice when she is gone, service levels are not the same. When Cathy is gone, I’ll probably move on too.

Great communication from Kathy and met expectations for service.

I was able to schedule an appointment right away. The service department got me right in to get my car serviced. The service department rep was professional and answered all my questions and concerns.

I was able to call and get in the same day and they did all the services in an hour.

My experience with Mike Shaw Subaru was excellent from my first test drive to my negotiating the price of my new Forester. Everyone was very professional, pleasant and great to work with. I look forward to a continued business relationship with them and would recommend them to family and friends.

12,000 mile maintenance, oil change

Tim and Alex took great care of me, getting me in, scheduled and on my way late at a fair price in the day. Warm and friendly, reassuring, and did what they said there do promptly and completely. Done right the first time. Bravo Zulu, guys.

Jay went above and beyond to help.me sort out issues with my extended match. insurance. The repairs were done well and reasonably priced . I can't say enough about my experience. Kudos