Shane was great - no pressure, very informative, worked with us well, and got us the car we wanted! Highly recommend.
Janna
•
Apr 27, 2021
5.0/5
5.0/5
Cliff was great from day one. He helped me get my monthly payment to where I needed it, patiently waited until I had the time to come test drive the vehicle, then again patiently waited until I could come back to close the deal. All the amounts he quoted me were exactly what I paid. The finance director was quick with the paperwork- it took maybe 10 minutes tops! My vehicle was ready very quickly and looked immaculate. And I enjoyed the nice little touches like the $2 bill in the door of the gas tank and the delicious cookies that I received about a week after the purchase. Mike Shaw is far superior to any car dealer I've ever dealt with and I will certainly do business with them again!
Milen
•
Apr 27, 2021
4.0/5
4.0/5
Good experience as always
Robb
•
Apr 26, 2021
5.0/5
5.0/5
Kathy Nerka is the best; we have worked with her for 18 years and she always comes through. Tony the Tech took the time to ride with me to make sure the car was satisfactory to me. Great service!
William
•
Apr 26, 2021
5.0/5
5.0/5
Easy scheduling. Took care of everything next day and returned with a fresh wash.
Kari
•
Apr 26, 2021
5.0/5
5.0/5
The process was SO easy and convenient! I was able to drop my car of quickly and received regular updates throughout the service via text and email. I am the type of person who would prefer to manage things without a phone call. It was so nice to be able to add additional services through a link in a text message.
Mary
•
Apr 26, 2021
5.0/5
5.0/5
Quick and efficient - and friendly too
Tracey
•
Apr 24, 2021
4.0/5
4.0/5
The car had problems after it was fixed but the service tech was able to get the 2nd repair done fairly quickly. Price of repair was below estimate & the service tech was really understanding so that was a big plus.
Michelle
•
Apr 24, 2021
5.0/5
5.0/5
They completed repairs on my car quickly and painlessly. No complaints from me.
Megan
•
Apr 24, 2021
4.0/5
4.0/5
I had a good experience having my car serviced. However, when I leased my vehicle, I purchased the maintenance package upfront. Both times I’ve been in for service, the folks at the service desks haven’t been able to see on their end that I actually have the service package. Both times they were polite & able to figure it out, but it’s frustrating that apparently it’s not documented in the system and I keep having to repeat this same story over and over.
Shane was great - no pressure, very informative, worked with us well, and got us the car we wanted! Highly recommend.
Janna
•
Apr 27, 2021
5.0/5
5.0/5
Cliff was great from day one. He helped me get my monthly payment to where I needed it, patiently waited until I had the time to come test drive the vehicle, then again patiently waited until I could come back to close the deal. All the amounts he quoted me were exactly what I paid. The finance director was quick with the paperwork- it took maybe 10 minutes tops! My vehicle was ready very quickly and looked immaculate. And I enjoyed the nice little touches like the $2 bill in the door of the gas tank and the delicious cookies that I received about a week after the purchase. Mike Shaw is far superior to any car dealer I've ever dealt with and I will certainly do business with them again!
Milen
•
Apr 27, 2021
4.0/5
4.0/5
Good experience as always
Robb
•
Apr 26, 2021
5.0/5
5.0/5
Kathy Nerka is the best; we have worked with her for 18 years and she always comes through. Tony the Tech took the time to ride with me to make sure the car was satisfactory to me. Great service!
William
•
Apr 26, 2021
5.0/5
5.0/5
Easy scheduling. Took care of everything next day and returned with a fresh wash.
Kari
•
Apr 26, 2021
5.0/5
5.0/5
The process was SO easy and convenient! I was able to drop my car of quickly and received regular updates throughout the service via text and email. I am the type of person who would prefer to manage things without a phone call. It was so nice to be able to add additional services through a link in a text message.
Mary
•
Apr 26, 2021
5.0/5
5.0/5
Quick and efficient - and friendly too
Tracey
•
Apr 24, 2021
4.0/5
4.0/5
The car had problems after it was fixed but the service tech was able to get the 2nd repair done fairly quickly. Price of repair was below estimate & the service tech was really understanding so that was a big plus.
Michelle
•
Apr 24, 2021
5.0/5
5.0/5
They completed repairs on my car quickly and painlessly. No complaints from me.
Megan
•
Apr 24, 2021
4.0/5
4.0/5
I had a good experience having my car serviced. However, when I leased my vehicle, I purchased the maintenance package upfront. Both times I’ve been in for service, the folks at the service desks haven’t been able to see on their end that I actually have the service package. Both times they were polite & able to figure it out, but it’s frustrating that apparently it’s not documented in the system and I keep having to repeat this same story over and over.