Experience with the sales team was great. Everybody was very accommodating and respectful of my time. I did have an issue with the finance team. The gentleman tried to sell a bundle of prepaid service, oil change, etc. the cost for those bundles was very high and significantly higher than if I had purchased the same services individually at the time of service. There may be some confusion on the cost, however the real issue is the individual was not able to explain why what he was wanting me to purchase was so expensive. I can easily imagine people inadvertently purchasing those services, even though they could get the same thing for less.

It was a great experience. Had a fun and informative test drive. My questions were answered and my customer rep was super knowledgeable

excellent customer service,

Your facilities are spotless, all maintenance was performed in a timely manner and the service techs that check us in are very courteous and knowledgeable especially Larry Gates who helped fix a persistent tire pressure light problem. Mike Shaw Subaru is the standard of excellence for car dealerships and much thanks for people like Larry Gates.

30k service. Dropped off vehicle and it was nice to get updates during the morning. Great customer service!

At first Ben was kinda rude and made me feel like I had made mistakes that caused the technical issues. After a while he was very nice and changed his approach.

Finding a fair value on our trade-in allowed us to select the next vehicle we were interested in.

Sam did a great job informing us and closing the deal.

Sam was excellent. He helped us with all our needs. Very happy and satisfied with my new car!!

I had a wonderful experience all around everybody was very helpful.