Kathy at Mike Shaw is excellent. I like having one person who I can contact with questions or when my car needs any service. She always goes above and beyond to help and keep me informed.
Julia
•
Mar 27, 2021
5.0/5
5.0/5
Excellent service, Dan was great!
Dwayne
•
Mar 27, 2021
5.0/5
5.0/5
Pleasant experience, professionally handled my factory recall.
Brett
•
Mar 27, 2021
5.0/5
5.0/5
Went smooth. Pham fixed a window issue I had before my car even went back to the mechanics. The service was done quickly and correctly.
Mary
•
Mar 27, 2021
5.0/5
5.0/5
Making an appointment was easy. I was checked in as soon as I arrived. The customer service associate was very thorough going over all the service details. They provided a Lyft ride to work, so I didn't have to wait. They kept me in the loop with texts as the serving progressed. It was easy to approve additional work. I was notified by text the the work was done and they sent a Lyft to pick me up after work. This was a seamless experience and I recommend Mike Shaw highly.
N/a
•
Mar 27, 2021
5.0/5
5.0/5
Excellent service from Mitch Winter (Service Advisor) who keeps me posted with the progress every step of the way.
Rebecca
•
Mar 26, 2021
5.0/5
5.0/5
The service department personnel were very helpful from the beginning of appointment to end. I always feel like my questions and concerns are answered and met with the greatest satisfaction. Best dealership! I’m a satisfied ,happy Subaru owner. The best service above and beyond!
Jonathan
•
Mar 26, 2021
5.0/5
5.0/5
Christian was great!
Katherine
•
Mar 26, 2021
4.0/5
4.0/5
Professional, friendly and quite efficient in getting my service done in a good timeframe.
Kathy at Mike Shaw is excellent. I like having one person who I can contact with questions or when my car needs any service. She always goes above and beyond to help and keep me informed.
Julia
•
Mar 27, 2021
5.0/5
5.0/5
Excellent service, Dan was great!
Dwayne
•
Mar 27, 2021
5.0/5
5.0/5
Pleasant experience, professionally handled my factory recall.
Brett
•
Mar 27, 2021
5.0/5
5.0/5
Went smooth. Pham fixed a window issue I had before my car even went back to the mechanics. The service was done quickly and correctly.
Mary
•
Mar 27, 2021
5.0/5
5.0/5
Making an appointment was easy. I was checked in as soon as I arrived. The customer service associate was very thorough going over all the service details. They provided a Lyft ride to work, so I didn't have to wait. They kept me in the loop with texts as the serving progressed. It was easy to approve additional work. I was notified by text the the work was done and they sent a Lyft to pick me up after work. This was a seamless experience and I recommend Mike Shaw highly.
N/a
•
Mar 27, 2021
5.0/5
5.0/5
Excellent service from Mitch Winter (Service Advisor) who keeps me posted with the progress every step of the way.
Rebecca
•
Mar 26, 2021
5.0/5
5.0/5
The service department personnel were very helpful from the beginning of appointment to end. I always feel like my questions and concerns are answered and met with the greatest satisfaction. Best dealership! I’m a satisfied ,happy Subaru owner. The best service above and beyond!
Jonathan
•
Mar 26, 2021
5.0/5
5.0/5
Christian was great!
Katherine
•
Mar 26, 2021
4.0/5
4.0/5
Professional, friendly and quite efficient in getting my service done in a good timeframe.