Had my 2014 Outback towed to Mike Shaw as a hose had torn. They took care of it once the part arrived . I was a little upset as I had just crossed100000 miles and had the recommended service at that time. I now have 112,000. I had also just had my brakes done rear brakes and was also told my brake fluid was dirty and needed to be changed. I thought they would have checked that when they replaced my brake pads. That being saiid as always, excellent work and one day service!

I was kept informed of progress, Danny explained recommendations thoroughly.

Service was great and Wally was great. I really appreciated the discount for waiting, it was a pleasant surprise.

Excellent

Mitchell helped get me checked in and out for my 6,000 mile check up service. He was very nice and we had a rad conversation about skiing. He is very easy to talk to, and describes everything thoroughly. Thank you for the great service!

The employees were wonderful, thank you Wallace for explaining everything clearly. It’s unfortunate they couldn’t diagnose what’s wrong with my car system sadly and that I’ll more than likely be returning.

Repairs were completed ahead of schedule and the advisor kept me posted the entire ~2 weeks that my car was in the shop.

Cliff was nice, great car, but felt like every penny was being squeezed out of me throughout the process. Dealership felt thirsty for cash, especially the finance guy Frank

Treated well, car service done, charges explained - all good.

Great service!