I had a disappointing experience at this Subaru dealership. The biggest issue was a lack of transparency. The new Forester I bought had over a hundred miles on it (and the finance person was quick to breeze past this information - they do benefit from a long, drawn out process so that the customers don’t fully realize what is buried under mountains of paperwork). Additionally, key features I reasonably expected were either missing or not explained prior to purchase. I feel the differences between trims and included features were not communicated clearly, which left me with a vehicle that does not meet expectations. Buying a new car should involve honesty and clarity. Unfortunately, that was not my experience here
Richard
•
Jan 11, 2026
4.0/5
4.0/5
Good experience
Nancy
•
Jan 10, 2026
5.0/5
5.0/5
They take good care of your car and help with discounts whenever possible. Very pleased.
Michelle
•
Jan 10, 2026
5.0/5
5.0/5
Great
Rabindra
•
Jan 10, 2026
5.0/5
5.0/5
Good & friendly
Frank
•
Jan 9, 2026
5.0/5
5.0/5
Outstanding
Reed
•
Jan 5, 2026
5.0/5
5.0/5
Great experience
Jaime
•
Jan 5, 2026
5.0/5
5.0/5
A very smooth purchase
Charles
•
Jan 4, 2026
5.0/5
5.0/5
Always great service.
Linda
•
Jan 2, 2026
5.0/5
5.0/5
It was great. Todd was very helpful with showing me all the features of my 2026 Forester.
I had a disappointing experience at this Subaru dealership. The biggest issue was a lack of transparency. The new Forester I bought had over a hundred miles on it (and the finance person was quick to breeze past this information - they do benefit from a long, drawn out process so that the customers don’t fully realize what is buried under mountains of paperwork). Additionally, key features I reasonably expected were either missing or not explained prior to purchase. I feel the differences between trims and included features were not communicated clearly, which left me with a vehicle that does not meet expectations. Buying a new car should involve honesty and clarity. Unfortunately, that was not my experience here
Richard
•
Jan 11, 2026
4.0/5
4.0/5
Good experience
Nancy
•
Jan 10, 2026
5.0/5
5.0/5
They take good care of your car and help with discounts whenever possible. Very pleased.
Michelle
•
Jan 10, 2026
5.0/5
5.0/5
Great
Rabindra
•
Jan 10, 2026
5.0/5
5.0/5
Good & friendly
Frank
•
Jan 9, 2026
5.0/5
5.0/5
Outstanding
Reed
•
Jan 5, 2026
5.0/5
5.0/5
Great experience
Jaime
•
Jan 5, 2026
5.0/5
5.0/5
A very smooth purchase
Charles
•
Jan 4, 2026
5.0/5
5.0/5
Always great service.
Linda
•
Jan 2, 2026
5.0/5
5.0/5
It was great. Todd was very helpful with showing me all the features of my 2026 Forester.