A simple solution done within a minute! I was embarrassed to have called but the technician assured me it was something I should have called Minto to service, thus ensuring that I should not worry. It's my experience that staff across the building are professional and pleasant, and am grateful for that.

Hats off to Borice who always gets the job done and is always pleasant .Excellent employee.

Elevators - Been here 1y and there's never been a point where they are all functional.AC - Summer months were brutal; despite requests to get it fixed, I baked in my unit.Common Spaces - Always random children taking over the 2nd floor, they enter through the doorway connected to the mall. Super awkward because they camp the door and push their way in when I head to the gym.Fire Alarms - Constant, and never a real fire.Pool - The swim classes are so frequent, and it's a zoo in there.

Hello,No major issues. The bathroom ceiling and walls, which were unsightly before the repaint, are now much cleaner. I appreciate it. However, the newly applied ceiling paint is already starting to peel. I don't think repainting is necessary right away, but I recommend choosing a different type of paint next time.Thank you.

It would be helpful to have an information pack for things like using the bins, for example

Still waiting for range hood light to be fixed. No repair dated received yet.

My microwave was defective when I moved in back in September 2025. I only got one back on January 16 2026.

Please fix the pool

- elevators are constantly out of service- rent price adjustment higher than expected (that would be understandable IF maintenance was top-notch, which is not the case, see first bullet point)- unity maintenance in the unit is mostly palliative (the same problems keep coming back, scheduling is an issue it takes longer to have someone to visit us than it would take a few years back)

Amy was terrific in providing all the information required in advance. She continued to be very helpful with any questions I had. She is a keeper!Andres at your front desk was so helpful, and always had a smile. He knows everyone by name as they pass by, and he goes out of his way - opened the door when my arms were full, checked the mail when the delivery guy screwed up. you have very reliable people to help your guests. Thank you.