We were residents at Minto 185 before, so we knew we would have a great experience. The team never disappoints, very polite, responsive, kind and just great people. We moved to a bigger place so we could stay longer here, that's how much we enjoy living here and the people :)

The concierge staff are fantastic - always friendly and helpful. Andrews in particular is outstanding!

One burner on the stove was not working, but the issue was resolved after a follow-up.My apartment is too hot — the real feel is around 24.8°C. I have already called three times about this. I’m afraid to cook or do laundry because the temperature increases even more, often reaching 26–27°C. I need to open the windows before going to bed or while cooking or doing laundry to make it bearable.

No suggestions: Amy and Anjelina helped me during booking and through check-in, doing a terrific job!

Amy Rattray, Kristine Thomas, Anjelina, Larissa, Ha - all working together, they made our stay at Minto one80five easy, comfortable and perfect for our visit to Ottawa. :)

Andrews at the concierge desk was very helpful and made our stay very enjoyable.

Excellent place to be in!

It was a seamless move-in experience.

Didn't hear back about anything regarding buzzer code, parcel locker, etc

Received great support from the concierge. I think his name is Aidan. I think he may be the supervisor. Anyway. He was great.