Hayelom made our stay such a joy! So friendly, helpful, approachable.
Anonymous
•
Feb 9, 2026
5.0/5
5.0/5
All good
Anonymous
•
Feb 9, 2026
5.0/5
5.0/5
Nigel and Alem are always amazing at what they do! Very welcoming team
Anonymous
•
Feb 8, 2026
1.0/5
1.0/5
I was promised that the defect on the stove would be repaired or stove replaced which was subject to my rental agreement.
Anonymous
•
Feb 7, 2026
5.0/5
5.0/5
Everyone has been really nice and helpful, its been a great stay so far.
Anonymous
•
Jan 26, 2026
5.0/5
5.0/5
Nigel was very welcoming and helpful throughout out stay. He even let us know if the upcoming storm in Sunday morning for our planning purposes. Always had a smile when we saw him.
Anonymous
•
Jan 20, 2026
5.0/5
5.0/5
All of the front staff - Nigel and the whole team - they are amazing. Lily and Esther are amazing in the housekeeping department.It is evident that all the staff give their best every day to assist all guests / residents in any way they can. They are so appreciated.
Anonymous
•
Jan 12, 2026
4.0/5
4.0/5
n/a
Anonymous
•
Jan 10, 2026
2.0/5
2.0/5
The service request was to fix our guest shower which has been broken since we moved in 10 months ago. It has not been fixed and we have not been advised of the plan to fix it.
Hayelom made our stay such a joy! So friendly, helpful, approachable.
Anonymous
•
Feb 9, 2026
5.0/5
5.0/5
All good
Anonymous
•
Feb 9, 2026
5.0/5
5.0/5
Nigel and Alem are always amazing at what they do! Very welcoming team
Anonymous
•
Feb 8, 2026
1.0/5
1.0/5
I was promised that the defect on the stove would be repaired or stove replaced which was subject to my rental agreement.
Anonymous
•
Feb 7, 2026
5.0/5
5.0/5
Everyone has been really nice and helpful, its been a great stay so far.
Anonymous
•
Jan 26, 2026
5.0/5
5.0/5
Nigel was very welcoming and helpful throughout out stay. He even let us know if the upcoming storm in Sunday morning for our planning purposes. Always had a smile when we saw him.
Anonymous
•
Jan 20, 2026
5.0/5
5.0/5
All of the front staff - Nigel and the whole team - they are amazing. Lily and Esther are amazing in the housekeeping department.It is evident that all the staff give their best every day to assist all guests / residents in any way they can. They are so appreciated.
Anonymous
•
Jan 12, 2026
4.0/5
4.0/5
n/a
Anonymous
•
Jan 10, 2026
2.0/5
2.0/5
The service request was to fix our guest shower which has been broken since we moved in 10 months ago. It has not been fixed and we have not been advised of the plan to fix it.