The service request was to fix our guest shower which has been broken since we moved in 10 months ago. It has not been fixed and we have not been advised of the plan to fix it.
Anonymous
•
Dec 15, 2025
5.0/5
5.0/5
The concierge team is the best in the city!! They always make me feel so welcome, and like I’m coming home even if it’s just for a short visit
Anonymous
•
Dec 10, 2025
5.0/5
5.0/5
Thank you Amy was very helpful and professional
Anonymous
•
Dec 4, 2025
5.0/5
5.0/5
Resident is very niceBut need carpet in the living room and dinning area to be more cozy
Anonymous
•
Dec 1, 2025
3.0/5
3.0/5
We received no response to our request for over 2 weeks.When we followed up again the response was immediate and satisfactory.
Anonymous
•
Nov 30, 2025
2.0/5
2.0/5
front desk staff only, the rest of the experience has been terrible
Anonymous
•
Nov 29, 2025
5.0/5
5.0/5
Wonderful and genuinely caring team. much appreciated, thank you
Anonymous
•
Nov 29, 2025
1.0/5
1.0/5
The concierge team downstairs are very nice but apart from that, living here has been a nightmare. The facilities in the apartment have been horrible over the past six months (please refer to my rent cafe messages) and construction is very disruptive
Anonymous
•
Nov 20, 2025
4.0/5
4.0/5
Nigel was the best concierge I’ve ever experienced.
The service request was to fix our guest shower which has been broken since we moved in 10 months ago. It has not been fixed and we have not been advised of the plan to fix it.
Anonymous
•
Dec 15, 2025
5.0/5
5.0/5
The concierge team is the best in the city!! They always make me feel so welcome, and like I’m coming home even if it’s just for a short visit
Anonymous
•
Dec 10, 2025
5.0/5
5.0/5
Thank you Amy was very helpful and professional
Anonymous
•
Dec 4, 2025
5.0/5
5.0/5
Resident is very niceBut need carpet in the living room and dinning area to be more cozy
Anonymous
•
Dec 1, 2025
3.0/5
3.0/5
We received no response to our request for over 2 weeks.When we followed up again the response was immediate and satisfactory.
Anonymous
•
Nov 30, 2025
2.0/5
2.0/5
front desk staff only, the rest of the experience has been terrible
Anonymous
•
Nov 29, 2025
5.0/5
5.0/5
Wonderful and genuinely caring team. much appreciated, thank you
Anonymous
•
Nov 29, 2025
1.0/5
1.0/5
The concierge team downstairs are very nice but apart from that, living here has been a nightmare. The facilities in the apartment have been horrible over the past six months (please refer to my rent cafe messages) and construction is very disruptive
Anonymous
•
Nov 20, 2025
4.0/5
4.0/5
Nigel was the best concierge I’ve ever experienced.