I got a rough estimate that it would take about an hour because there were multiple cars ahead of me, even with an appointment.The place was a mess, with limited seating and very cramped conditions.He was friendly enough, but he did not give me a warm, fuzzy feeling that I was a valued customer. This is my 5th Mitsubishi purchase, but I felt like I was going into a 10-minute oil change franchise, without the 10-minute wait time.At my last dealership, I would receive the vehicle back freshly washed, vacuumed, and with a floor cover. That did not happen here.I got no sense of the dealership wanting to establish a relationship with me, it seemed to be about getting me in and out and not trying to learn my likes and dislikes as a customer. With service like this, this will be my last Mitsubishi purchase.I was handed the form, shown where to sign, but received no explanation as to what was done, other than the oil change, or what would be done next.They did not know what servicing I needed. I offered to give them my VIN to look in your system, but they declined. I bought an extended service plan and warranty, but they did not bother to look it up.
Verified User
•
Feb 14, 2026
5.0/5
5.0/5
Great job GusGus was great
Verified User
•
Feb 14, 2026
1.0/5
1.0/5
Change the system to make a appointmentIt’s need new seating chairs to oldHe’s just doing he’s jobAlways a problem oil stain on oil coverNeed new furniture and more technician to work on Saturday with a lot of experience they all look lazyJust disappointedAll good
Verified User
•
Feb 13, 2026
5.0/5
5.0/5
The employees were all very professional, greeted me . Saying hi also thank me. Wishing me the best with my new SUV.Sale person was very understanding, also professional
Verified User
•
Feb 13, 2026
5.0/5
5.0/5
Gus is always amazing.Customer service iscthe best.
Verified User
•
Feb 13, 2026
5.0/5
5.0/5
I'm very satisfied with all the work they do therePeople there very nice
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
Actually y'all doing very well. Thank you for fixing my car.
Verified User
•
Feb 8, 2026
5.0/5
5.0/5
Coffee urns were empty.
Verified User
•
Feb 8, 2026
5.0/5
5.0/5
The younger lady upfront that answer’s phones.. Very Rude & short . Non-engaging and made us feel as if we were inconveniencing her.Customer Service
Verified User
•
Feb 8, 2026
5.0/5
5.0/5
Gus is amazing! He made sure I was kept informed of the progress. Also the person who worked on my car got me in and out very quickly. Thanks to everyone!
I got a rough estimate that it would take about an hour because there were multiple cars ahead of me, even with an appointment.The place was a mess, with limited seating and very cramped conditions.He was friendly enough, but he did not give me a warm, fuzzy feeling that I was a valued customer. This is my 5th Mitsubishi purchase, but I felt like I was going into a 10-minute oil change franchise, without the 10-minute wait time.At my last dealership, I would receive the vehicle back freshly washed, vacuumed, and with a floor cover. That did not happen here.I got no sense of the dealership wanting to establish a relationship with me, it seemed to be about getting me in and out and not trying to learn my likes and dislikes as a customer. With service like this, this will be my last Mitsubishi purchase.I was handed the form, shown where to sign, but received no explanation as to what was done, other than the oil change, or what would be done next.They did not know what servicing I needed. I offered to give them my VIN to look in your system, but they declined. I bought an extended service plan and warranty, but they did not bother to look it up.
Verified User
•
Feb 14, 2026
5.0/5
5.0/5
Great job GusGus was great
Verified User
•
Feb 14, 2026
1.0/5
1.0/5
Change the system to make a appointmentIt’s need new seating chairs to oldHe’s just doing he’s jobAlways a problem oil stain on oil coverNeed new furniture and more technician to work on Saturday with a lot of experience they all look lazyJust disappointedAll good
Verified User
•
Feb 13, 2026
5.0/5
5.0/5
The employees were all very professional, greeted me . Saying hi also thank me. Wishing me the best with my new SUV.Sale person was very understanding, also professional
Verified User
•
Feb 13, 2026
5.0/5
5.0/5
Gus is always amazing.Customer service iscthe best.
Verified User
•
Feb 13, 2026
5.0/5
5.0/5
I'm very satisfied with all the work they do therePeople there very nice
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
Actually y'all doing very well. Thank you for fixing my car.
Verified User
•
Feb 8, 2026
5.0/5
5.0/5
Coffee urns were empty.
Verified User
•
Feb 8, 2026
5.0/5
5.0/5
The younger lady upfront that answer’s phones.. Very Rude & short . Non-engaging and made us feel as if we were inconveniencing her.Customer Service
Verified User
•
Feb 8, 2026
5.0/5
5.0/5
Gus is amazing! He made sure I was kept informed of the progress. Also the person who worked on my car got me in and out very quickly. Thanks to everyone!