Montelago Apartments
3.9/5
3.9 /5
87 Verified Reviews
11881 Gulf Pointe Dr, Houston, TX 77089, US
(281) 481-0026
87 Verified Reviews
1.0/5
1.0 /5
The request for the interior bug treatment was put in last week. The request was marked as resolved before anyone had come into my home. This week, with no call, email, or warning or heads up, someone entered into my home only to find out it was the pest services. That isn’t appreciated. There is also some miscommunication on what the pest services did in my home. One person said they sprayed in the home while the pest services left a note saying they set traps. Since they set traps I’ve seen more bugs than I had before. This is also not appreciated.

5.0/5
5.0 /5
IT WAS FIXED QUICKLY AND PROFESSIONAL

5.0/5
5.0 /5
We were told the Thermostat needed to be replaced because it keeps shutting off, and we have to keep resetting it. Please replace the Thermostat. Thank you!

3.0/5
3.0 /5
Neighbors are not picking up dog poop! Charging for covered parking is bad! Shouldn’t charge that way we would have more parking everywhere, even those who are not close to the covered ones!

5.0/5
5.0 /5
I have a complete mind at easy when I bring my car in for service and repairs. Cheryl has always been respectful, kind and informative. She knows her job inside and out.

1.0/5
1.0 /5
I no longer live here

1.0/5
1.0 /5
Maintenance never came.

2.0/5
2.0 /5
The refrigerator has a problem many time that spoil my food throw away a lot. I feel so uncomfortable.

5.0/5
5.0 /5
I had to call again the second time before maintenance could be sent. I kept telling the person on the other end that it was urgent.

1.0/5
1.0 /5
This is not my first review here. This maintenence team has the work ethic of a hobo. I have had to request their service many times and have always been left with an unresolved issue. Pathetic!