Moses Mitsubishi
4.5/5
4.5 /5
32 Verified Reviews
60 Don Knotts Blvd, Morgantown, WV 26508, US
(304) 296-4401
32 Verified Reviews
5.0/5
5.0 /5
Great place to purchase a new car and they treat you like family!Staff was amazing and facility was well maintained!

5.0/5
5.0 /5
Price included discounts that weren’t actually available on the vehicle displayed

4.0/5
4.0 /5
Very nice service dept

5.0/5
5.0 /5
Everything was amazing! Appreciate you making my car buying experience a great one. You have a customer for life.Very helpful and knowledgeable on the Mitsubishi brand as a whole. Would definitely recommend.

5.0/5
5.0 /5
had to go to the dealership to make my appointment couldn’t do it online for some reasonIt was a good experience and pleasant customer service staff

2.0/5
2.0 /5
Head advisor explains thoroughly and communicates properly, at least a couple of times will reach out or will give a text(not sure if it is automatic?) regarding where they are at during the service of car. Whoever I had did nothing of the above. Only good thing is that sales was able to process the charge of our 4-tire change and alignment and I got my car back, half an hour after the service center closed.Not sure when it was done, never received messages or voicemailsWould expect for double checking that advisor is communicating with vehicle owner properly.Checked out by sales dept not serviceAsked for phone number. Did not call or text about car being done. Service area closed. Have not had this issue in at past appointments, and the time on google is wrong for service hours.

5.0/5
5.0 /5
Everyone was friendly and I felt welcome at the facility my salesman Lance Clark was great. I was pretty tough on him during the negotiation because I knew what I wanted and what price range I needed but he handled it pretty well. I made him redo the paperwork three times before I was satisfied. He was very friendly and courteous, he did a great job at making me feel at ease.

5.0/5
5.0 /5
Good and courteous communication. Please ensure that all parts that need to go home with the customer are in the car/trunk so that they don't wait for parts to be shipped after 4-hours of long distance driving. Thank you.Sales person and manager are courteous. Good communication and negotiation to find a win-win solution

3.0/5
3.0 /5
You have a lot of people employed but no one is doing anything but chit chatting with each other

4.0/5
4.0 /5
Was told that they were not extremly busy and turn around time should be fairly quick. Took almost a month from the time I dropped off till I got it back.Took longer than expected to get back to me and was not cleaned properly in my opinionI wish they would have taken the time to clean the inside of my windshield. It had overspray or dust or something on it and is hard to see out of when sun is shining. I will need to clean it myself when I get time.There is always room for improvement