Muirlands at Windemere Apartments
4.1/5
4.1 /5
34 Verified Reviews
1108 Crestfield Dr, San Ramon, CA 94582, US
(925) 314-8034
34 Verified Reviews
5.0/5
5.0 /5
Carmen made the tour and the application process really easy and simple! :)

2.0/5
2.0 /5
The place isn’t clean.Trash is the view from my window and the kids are horrible. There was a trash can in the park at one time and now, it’s just gone. Leaving the ppl to throw trash everywhere. The constant changes to the parking policy have been horrendous. I couldn’t have guests in my home for 2 yrs. The laundry facilities are trash. The company blames the apartment and the apartment says it’s the company. The bottom line is the clothes aren’t being cleaned. The machines don’t have a proper amount of water for cleaning.The towing company is egregiously corrupt and you stand by them. You don’t demand fair and equitable treatment of your tenants as their client.I was moved into a filthy unit and had to issue many complaints before it was fixed. My refrigerator went out while away from home and all of my food was bad. Nothing was replaced. The constant changes in staffing shows instability and the lack of responsiveness is uncanny at best. The phone is rarely answered and the staff is always giving out misinformation or misleading messages. I was told that my 17 year old licensed driver could not have a parking pass with the new policy although she’s had a pass with the previous policy because she was 18 years old and on the lease. I explained that she’d be 18 in 2 weeks and he said well this is the policy. After reading the policy completely, I challenged the information. Then it became clear he wasn’t knowledgeable about the policy. This is time consuming and VERY frustrating. I’d like to live in my home, pay my rent, have company without having to purchase a printer and rules/guidelines that are normal for humans.

5.0/5
5.0 /5
I’m pleased with my apartment and management and the service

5.0/5
5.0 /5
No comment

4.0/5
4.0 /5
Feels like home here

5.0/5
5.0 /5
very likely

5.0/5
5.0 /5
N/a

2.0/5
2.0 /5
N/a

5.0/5
5.0 /5
I’m happy here.

1.0/5
1.0 /5
A lot of negativity here plus visitor not allowed in the community. It’s not a friendly community