I had a very positive and easy experience. This was my first time working with the service there, and I hope to have the same or similar positive experiences in the future
Verified User
•
Dec 6, 2025
5.0/5
5.0/5
My Auto Grand Rapids took such great care of me! The entire team was incredibly professional, and Robert did an amazing job walking me through all the features and benefits of my new vehicle. His knowledge made the whole experience easy and enjoyable. I highly recommend My Auto Grand Rapids to anyone looking for a quality car and exceptional service!
Verified User
•
Dec 2, 2025
5.0/5
5.0/5
Everyone at The My Car dealership was fantastic. Highly recommendEveryone was very helpfulEspecially Paul Jones the salesman we worked with. He has been helping us with vehicles for almost 20 yrs.
Verified User
•
Nov 26, 2025
5.0/5
5.0/5
Shamir is a great advisor and the service department is solid.
Verified User
•
Nov 22, 2025
5.0/5
5.0/5
No I'm just waiting for the part to come in so they can finish the job.Everyone at the service center were so nice I will be a true customer from now on.
Verified User
•
Nov 21, 2025
5.0/5
5.0/5
Service advisors are great to work with. Friendly and great communication.
Verified User
•
Nov 19, 2025
5.0/5
5.0/5
They promised me that completely work for replacement recall items.
Verified User
•
Nov 18, 2025
2.0/5
2.0/5
Waiting room very cold
Verified User
•
Nov 17, 2025
Dealer attempted to treat me as an IDIOT. I will NEVER have dealings with them again if I can find some one else to do what needs to be done!
I had a very positive and easy experience. This was my first time working with the service there, and I hope to have the same or similar positive experiences in the future
Verified User
•
Dec 6, 2025
5.0/5
5.0/5
My Auto Grand Rapids took such great care of me! The entire team was incredibly professional, and Robert did an amazing job walking me through all the features and benefits of my new vehicle. His knowledge made the whole experience easy and enjoyable. I highly recommend My Auto Grand Rapids to anyone looking for a quality car and exceptional service!
Verified User
•
Dec 2, 2025
5.0/5
5.0/5
Everyone at The My Car dealership was fantastic. Highly recommendEveryone was very helpfulEspecially Paul Jones the salesman we worked with. He has been helping us with vehicles for almost 20 yrs.
Verified User
•
Nov 26, 2025
5.0/5
5.0/5
Shamir is a great advisor and the service department is solid.
Verified User
•
Nov 22, 2025
5.0/5
5.0/5
No I'm just waiting for the part to come in so they can finish the job.Everyone at the service center were so nice I will be a true customer from now on.
Verified User
•
Nov 21, 2025
5.0/5
5.0/5
Service advisors are great to work with. Friendly and great communication.
Verified User
•
Nov 19, 2025
5.0/5
5.0/5
They promised me that completely work for replacement recall items.
Verified User
•
Nov 18, 2025
2.0/5
2.0/5
Waiting room very cold
Verified User
•
Nov 17, 2025
Dealer attempted to treat me as an IDIOT. I will NEVER have dealings with them again if I can find some one else to do what needs to be done!