My Grand Rapids Mitsubishi
4.3/5
4.3 /5
52 Verified Reviews
3985 Plainfield Avenue Northeast, Grand Rapids, MI 49525, US
(616) 361-7361
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52 Verified Reviews
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5.0/5
5.0 /5
Everyone at The My Car dealership was fantastic. Highly recommendEveryone was very helpfulEspecially Paul Jones the salesman we worked with. He has been helping us with vehicles for almost 20 yrs.
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5.0/5
5.0 /5
Shamir is a great advisor and the service department is solid.
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5.0/5
5.0 /5
No I'm just waiting for the part to come in so they can finish the job.Everyone at the service center were so nice I will be a true customer from now on.
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5.0/5
5.0 /5
Service advisors are great to work with. Friendly and great communication.
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5.0/5
5.0 /5
They promised me that completely work for replacement recall items.
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2.0/5
2.0 /5
Waiting room very cold
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Dealer attempted to treat me as an IDIOT. I will NEVER have dealings with them again if I can find some one else to do what needs to be done!
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4.0/5
4.0 /5
Thanks to all !!Very Helpful and efficient!!
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5.0/5
5.0 /5
The only issue I have is when I was leaving I asked the service gentleman who I had been dealing with about a problem with the fitment of my dashboard on the passenger side that had come loose. I had been given a price to have it repaired, where I thought the fix should come under the warranty. He said he would get back to me but I haven’t heard from anyone.When I was leaving I asked the service gentleman who I had been dealing with about a problem with the fitment of my dashboard on the passenger side that had come loose.. He came out and saw the issue, I had been given a price to have it repaired. I told him, thought the fix should come under the warranty. He said he would get back to me but I haven’t heard from anyone
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1.0/5
1.0 /5
I only used the business due to the fact that it is the only Mitsubishi dealer in town!!!Maybe the dealership should learn how to NOT piss off their customers. Based on my experience with them: The ONLY time I will EVER visit them in the future will be to deal with recalls that can only be done at a dealership!NOT happy to use this serviceI find it very puzzling that two months ago i was told that my front brakes needed to be replaced, but the multi point inspection showed that my front brakes were EXACTLY the same as the back brakes which THEY replaced at the SAME time!!!!