My Grand Rapids Mitsubishi
4.3/5
4.3 /5
54 Verified Reviews
3985 Plainfield Avenue Northeast, Grand Rapids, MI 49525, US
(616) 361-7361
54 Verified Reviews
5.0/5
5.0 /5
A new process for pulling your car up for checkin and taking it out needs to be configured. Whether the door is widened and two lanes are painted or something. I have never been at a location that entrance and exit are the same place.Daniel was a pleasure to talk to and work with.Fairly, there was one advisor and two customers ahead of me. Their cars were pulled up coming out of the entrance, so I was confused on how to get in for my first appointment. It would be nice to update the checkin process with a tablet to click in for scheduled appointments that you have arrived, it takes a quick photo, then have a seat for them to come get you when they are done helping others.Easy to schedule, quick, nice advisor, comfortable waiting area.

4.0/5
4.0 /5
SmallVery helpful

5.0/5
5.0 /5
Service person listed to what I had to say.Good customer service

5.0/5
5.0 /5
Went to buy a car, no pressure , patient and flexible. A good dealership.Navigation at times was an issue