Informative Courteous and friendly

Everthing was exceptionally good. My expectations were very much exceeded. I was there for service on my existing car (with a lease that was about to end) and to talk about leasing a new one. Both Charles Hart in the service department and Martin Rand in sales were extremely helpful. I also spoke to David Bowman who was another great part of the experience. I've been going to Nalley since 2006 and one of the reasons I keep returning is outstanding individuals like these thress gentlemen.

I was extremely impressed. Martin was not pushy at all. I think he was very good at reading our level of interest. He was very efficient.

Great customer service

My service advisor was able to coordinate quick service on my vehicle.

The Intake Coordinator and Service Representative were very help and clear about the service requested. The service did not take look than expected to be completed.

It was great. Martin was great and he should be a Platinum level salesman for 2024!!!

I was stopped by the police for a left side back brake light that was out. I called to schedule and was able to get the last appointment on Saturday. I went immediately in and Charles ( technician) came to my aide! He checked to make sure the bulb was available and took me to the waiting area leaving me with his phone number in case I needed anything while waiting. It wasn't long before both of my back brake light bulbs were replaced and I was on my way!

Service was done in a timely manner

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