Every time I come into Nalley Acura the service is always excellent. Ed, the service advisor is always on point and has great customer service. Highly recommend him every time I come in
Anonymous
•
Aug 30, 2023
5.0/5
5.0/5
Ed is always helpful and assessed the issue with the MDX. In process of being repaired. Have always been happy with service and any repairs. Greatly appreciated use of loaner car in interim.
Anonymous
•
Aug 29, 2023
5.0/5
5.0/5
Great experience. Martin our sales guy went above and beyond for my husband and I.
Anonymous
•
Aug 28, 2023
4.0/5
4.0/5
Although I’d stated No car wash, it was being started. I found out when I asked Eric the status of my car as he came in to let a man know that his car was ready (he’d also come in 30 min after me) .
Anonymous
•
Aug 28, 2023
5.0/5
5.0/5
Always a pleasure to bring in our car for service and the customer service is the best!!!!
Anonymous
•
Aug 28, 2023
4.0/5
4.0/5
In the past my vehicle was cleaned inside and out. Now, the outside looks like it’s been put thru a washer and that’s it. I will not waste my time anymore on that terrible job. This is my 5th vehicle with this delearship.
Anonymous
•
Aug 27, 2023
5.0/5
5.0/5
Quick and efficient.
Anonymous
•
Aug 27, 2023
5.0/5
5.0/5
Got in and out in a reasonable amount of time. Ed Wilkey mad sure my concerns were met.
Anonymous
•
Aug 26, 2023
4.0/5
4.0/5
The waiting rooms were clean and good access to WiFi. Just need to remind the Service Techs about getting oil smear inside on the seats and doors. My overall experience was good.
Every time I come into Nalley Acura the service is always excellent. Ed, the service advisor is always on point and has great customer service. Highly recommend him every time I come in
Anonymous
•
Aug 30, 2023
5.0/5
5.0/5
Ed is always helpful and assessed the issue with the MDX. In process of being repaired. Have always been happy with service and any repairs. Greatly appreciated use of loaner car in interim.
Anonymous
•
Aug 29, 2023
5.0/5
5.0/5
Great experience. Martin our sales guy went above and beyond for my husband and I.
Anonymous
•
Aug 28, 2023
4.0/5
4.0/5
Although I’d stated No car wash, it was being started. I found out when I asked Eric the status of my car as he came in to let a man know that his car was ready (he’d also come in 30 min after me) .
Anonymous
•
Aug 28, 2023
5.0/5
5.0/5
Always a pleasure to bring in our car for service and the customer service is the best!!!!
Anonymous
•
Aug 28, 2023
4.0/5
4.0/5
In the past my vehicle was cleaned inside and out. Now, the outside looks like it’s been put thru a washer and that’s it. I will not waste my time anymore on that terrible job. This is my 5th vehicle with this delearship.
Anonymous
•
Aug 27, 2023
5.0/5
5.0/5
Quick and efficient.
Anonymous
•
Aug 27, 2023
5.0/5
5.0/5
Got in and out in a reasonable amount of time. Ed Wilkey mad sure my concerns were met.
Anonymous
•
Aug 26, 2023
4.0/5
4.0/5
The waiting rooms were clean and good access to WiFi. Just need to remind the Service Techs about getting oil smear inside on the seats and doors. My overall experience was good.