Professional and excellent service. A friendly greeting upon arrival;update on progress of service;overview of service provided and a competitive price. Thanks Nalley... Ed and David for taking care of my automobiles for over 20+years.
Anonymous
•
May 24, 2022
5.0/5
5.0/5
The people were very pleasant and punctual, and everyone was very professional and helpful.
Jemimah
•
May 24, 2022
5.0/5
5.0/5
Good customer service.
Jessica
•
May 24, 2022
4.0/5
4.0/5
I made an appointment online but when I got there, it was not showing in their system. They still allowed me to leave my car for service, but their was a slight tone like it was an inconvenience. When I went to pick up, there was a charge and I mentioned I had a service plan. Again, there was a tone of annoyance and he said "Usually you have to tell us from the beginning. It makes it easier." I apologized but I assumed that the service plan showed in the computer system. Again I appreciated them still taking my appointment, but it was not a warm and welcoming appointment like I had had in the past.
Shelia
•
May 23, 2022
5.0/5
5.0/5
I received great customer service from Andrew, the Acura Representative. He was very helpful, professional and very informative on what needed to be done to my car and future car repairs. I love the complimentary car washes and overall my experience with the Acura dealership was excellent.
Anonymous
•
May 21, 2022
5.0/5
5.0/5
Richard Yam really helped us find the right car at the right price. He was very professional and knowledgeable about the vehicle we purchased.
Terry
•
May 21, 2022
5.0/5
5.0/5
David was very helpful in scheduling my recent MDX’s maintenance… everything completed in a timely manner. Thanks much for use of the loaner car.
Patricia
•
May 19, 2022
5.0/5
5.0/5
Andrew was my rep an he knows his job well. Explained everything well. Very professional .
Carlos
•
May 19, 2022
5.0/5
5.0/5
Great customer service. Quick service, secure in recommendations
Brooke
•
May 19, 2022
5.0/5
5.0/5
Buying a car can be one of the most stressful processes anyone has to go through. I was so grateful to have Chris and the entire Nalley Acura team with me to guide me through. Chris was supportive, knowledgeable and most of all not a pushy sales guy. He answered all my questions and took me on about a million test drives. I’m 100% satisfied with my purchase and Chris has a lifelong customer in me!
Professional and excellent service. A friendly greeting upon arrival;update on progress of service;overview of service provided and a competitive price. Thanks Nalley... Ed and David for taking care of my automobiles for over 20+years.
Anonymous
•
May 24, 2022
5.0/5
5.0/5
The people were very pleasant and punctual, and everyone was very professional and helpful.
Jemimah
•
May 24, 2022
5.0/5
5.0/5
Good customer service.
Jessica
•
May 24, 2022
4.0/5
4.0/5
I made an appointment online but when I got there, it was not showing in their system. They still allowed me to leave my car for service, but their was a slight tone like it was an inconvenience. When I went to pick up, there was a charge and I mentioned I had a service plan. Again, there was a tone of annoyance and he said "Usually you have to tell us from the beginning. It makes it easier." I apologized but I assumed that the service plan showed in the computer system. Again I appreciated them still taking my appointment, but it was not a warm and welcoming appointment like I had had in the past.
Shelia
•
May 23, 2022
5.0/5
5.0/5
I received great customer service from Andrew, the Acura Representative. He was very helpful, professional and very informative on what needed to be done to my car and future car repairs. I love the complimentary car washes and overall my experience with the Acura dealership was excellent.
Anonymous
•
May 21, 2022
5.0/5
5.0/5
Richard Yam really helped us find the right car at the right price. He was very professional and knowledgeable about the vehicle we purchased.
Terry
•
May 21, 2022
5.0/5
5.0/5
David was very helpful in scheduling my recent MDX’s maintenance… everything completed in a timely manner. Thanks much for use of the loaner car.
Patricia
•
May 19, 2022
5.0/5
5.0/5
Andrew was my rep an he knows his job well. Explained everything well. Very professional .
Carlos
•
May 19, 2022
5.0/5
5.0/5
Great customer service. Quick service, secure in recommendations
Brooke
•
May 19, 2022
5.0/5
5.0/5
Buying a car can be one of the most stressful processes anyone has to go through. I was so grateful to have Chris and the entire Nalley Acura team with me to guide me through. Chris was supportive, knowledgeable and most of all not a pushy sales guy. He answered all my questions and took me on about a million test drives. I’m 100% satisfied with my purchase and Chris has a lifelong customer in me!