Seamless service. Service consultant was great Took my car in immediately upon arrival and promised to have service completed in about an hour (A1 service for new RDX). True to his word, the service was done in the time promised and washed. This is my fourth Nalley Acura; I would only buy Acuras, ony at Nalley and have service done only at Nalley. They are the best sales and service teams one could hope for.

My work was done in a reasonable time. I was informed of what work was needed or may soon be needed. I was not pressured to do more than I asked to be done. My service person was friendly, competent and very helpful.

The Service Department at Nalley Acura is staffed by honest, professional, and consistently helpful people – I LOVE NALLEY ACURA SERVICE!!

Andrew and his team took care of my car and they did great.

Martin was awesome !

5 stars

I had a scheduled service visit with Nalley Acura and the wait time exceeded the time I had expected... However, when I asked my Service Consultant about the wait, he explained that they are dealing with labor shortages which impact all aspects of the service experience. I appreciated his feedback and understood. I have to say that, despite the wait, my service visit was excellent! I asked them to do some scheduled service items but also to inspect some components that I assumed needed replacement. However, to my surprise, I was told that everything was still in good working order! They could have told me otherwise and I would have paid a hefty price for repairs, but, as a result of my experience, I have confidence that Nalley Acura is an honest place for service and repairs. Kudos to Nalley and I also highly recommend my consultant, Aaron Mitchell, and the Service Manager, Ed Wilkey.

Great people and service.

Auto was scheduled and completed in a timely and courteous manner. the service advisor was professional and very informative.

Aaron was a pleasure to work with