I recently had my power steering pump repaired by Nalley Acura. My work required an overnight stay, so my advisor arranged Lyft transport back home, and then a pickup the next day when the work was complete (Thanks!). My work was completed successfully, and I'm happy with the results.
Shelia
•
Oct 18, 2021
5.0/5
5.0/5
David was very professional and helpful. Excellent service over all
Eddie
•
Oct 13, 2021
5.0/5
5.0/5
Good experience as usual. Longer wait time due to staffing issues but that is how things are everywhere lately. I had allowed for it and I would rather wait at Nalley than take my vehicle anywhere else.
Fred
•
Oct 12, 2021
4.0/5
4.0/5
David does a good job of taking care of may auto needs. This would be a five except for the serve is a little slow.
Pamela
•
Oct 7, 2021
5.0/5
5.0/5
Victoria was amazing. I couldn't ask for better. But your checking guy had a serious attitude problem. He literally yelled at me about which button to press to get the mileage and called it the "middle button" even though there are 4 buttons. When I pressed the wrong one he yelled at me again. Very sour greeting. Thankfully Victoria saved the day but I was very upset at that greeting. My 5 stars are for Victoria. The older gentleman that hacked me in deserves a 0 star.
Millie
•
Oct 7, 2021
5.0/5
5.0/5
I brought my TLX in for routine service and was not surprised to learn I needed two new tires. All of the work was clearly explained to me and done in a timely manner, as usual.
Demeatrice
•
Oct 6, 2021
5.0/5
5.0/5
I really appreciate my service advisor. As a female, it’s hard to trust someone when it comes to vehicle maintenance. I am completely comfortable with my advisor. He was able to squeeze me in to rectify my maintenance concerns as I was scheduled to go out of town. Inspire of the staffing issues and supply shortages - he maintained his professionalism and was honest about potential challenges.
Richard
•
Oct 4, 2021
5.0/5
5.0/5
The service was excellent as always
Melissa
•
Oct 3, 2021
5.0/5
5.0/5
Nalley Acura is the best dealership I have ever purchased an Acura from, thank you
William
•
Oct 3, 2021
5.0/5
5.0/5
David Ferree, my Nalley service advisor provided excellent, thoughtful service as he always does.
I recently had my power steering pump repaired by Nalley Acura. My work required an overnight stay, so my advisor arranged Lyft transport back home, and then a pickup the next day when the work was complete (Thanks!). My work was completed successfully, and I'm happy with the results.
Shelia
•
Oct 18, 2021
5.0/5
5.0/5
David was very professional and helpful. Excellent service over all
Eddie
•
Oct 13, 2021
5.0/5
5.0/5
Good experience as usual. Longer wait time due to staffing issues but that is how things are everywhere lately. I had allowed for it and I would rather wait at Nalley than take my vehicle anywhere else.
Fred
•
Oct 12, 2021
4.0/5
4.0/5
David does a good job of taking care of may auto needs. This would be a five except for the serve is a little slow.
Pamela
•
Oct 7, 2021
5.0/5
5.0/5
Victoria was amazing. I couldn't ask for better. But your checking guy had a serious attitude problem. He literally yelled at me about which button to press to get the mileage and called it the "middle button" even though there are 4 buttons. When I pressed the wrong one he yelled at me again. Very sour greeting. Thankfully Victoria saved the day but I was very upset at that greeting. My 5 stars are for Victoria. The older gentleman that hacked me in deserves a 0 star.
Millie
•
Oct 7, 2021
5.0/5
5.0/5
I brought my TLX in for routine service and was not surprised to learn I needed two new tires. All of the work was clearly explained to me and done in a timely manner, as usual.
Demeatrice
•
Oct 6, 2021
5.0/5
5.0/5
I really appreciate my service advisor. As a female, it’s hard to trust someone when it comes to vehicle maintenance. I am completely comfortable with my advisor. He was able to squeeze me in to rectify my maintenance concerns as I was scheduled to go out of town. Inspire of the staffing issues and supply shortages - he maintained his professionalism and was honest about potential challenges.
Richard
•
Oct 4, 2021
5.0/5
5.0/5
The service was excellent as always
Melissa
•
Oct 3, 2021
5.0/5
5.0/5
Nalley Acura is the best dealership I have ever purchased an Acura from, thank you
William
•
Oct 3, 2021
5.0/5
5.0/5
David Ferree, my Nalley service advisor provided excellent, thoughtful service as he always does.