The overall experience was fine. The estimate was consistent with service needed and the invoice matched up with the estimate. The service writers know their business and handle things very professionally.
Bruce
•
Apr 8, 2021
5.0/5
5.0/5
The entire exprience was great. Our salesperson Angelica was amazing and never felt pressured, she was polite and professional throughout the purchasing process. Our finance guy forgot his name was also great and easy to deal with.
Charline
•
Apr 7, 2021
5.0/5
5.0/5
My experience was good. I brought my car back because, after getting an oil change there, it began to leak. I called to let the service team know, and they told me to bring back at my convenience. I brought it back on Monday, and Terrence took care of it, and gave me a coupon for a free oli change. My only complaint was it took longer than expected. I expected them to tighten some screws , but they did a complete oil change because Terrence said they couldn't tell how much had leaked. I always have a good experience when I bring my car.
Dorothy
•
Apr 7, 2021
5.0/5
5.0/5
Terence is my go to rep when receiving service at Nalley Acura. I trust that I will get the best value for my money, and won’t be overcharged; I trust him to make sure the work needed on my vehicle is performed as requested. Expect a perfect experience when working with Terence.
Raja
•
Apr 6, 2021
5.0/5
5.0/5
Fast service, competitive pricing.
Yvonne
•
Apr 4, 2021
4.0/5
4.0/5
When I arrived the Service guy didn’t say good morning. He said do you have the extra key, seems to me like his was rushing are was in a bad mood.
Angela
•
Apr 4, 2021
4.0/5
4.0/5
The rep was great and efficient with supporting and answering any questions. I had concerns where my oil change system wasn't realigned. After driving the car a few times, i noticed the tires may not be balanced correctly. When i drive and braking, the car is shaking a lot around 50-20 speed
Thomas
•
Apr 1, 2021
5.0/5
5.0/5
The service we received was excellent. I worked primarily with Aaron Montell and he was awesome. He’s always kind and listens really well to what you to say. We had a problem that was very difficult to solve and he not only reached out to technicians in Denver (where I bought car), but also to Acura electrical engineers. It was the Acura engineer that finally resolved problem by looking at pictures of everything under the dash.
The overall experience was fine. The estimate was consistent with service needed and the invoice matched up with the estimate. The service writers know their business and handle things very professionally.
Bruce
•
Apr 8, 2021
5.0/5
5.0/5
The entire exprience was great. Our salesperson Angelica was amazing and never felt pressured, she was polite and professional throughout the purchasing process. Our finance guy forgot his name was also great and easy to deal with.
Charline
•
Apr 7, 2021
5.0/5
5.0/5
My experience was good. I brought my car back because, after getting an oil change there, it began to leak. I called to let the service team know, and they told me to bring back at my convenience. I brought it back on Monday, and Terrence took care of it, and gave me a coupon for a free oli change. My only complaint was it took longer than expected. I expected them to tighten some screws , but they did a complete oil change because Terrence said they couldn't tell how much had leaked. I always have a good experience when I bring my car.
Dorothy
•
Apr 7, 2021
5.0/5
5.0/5
Terence is my go to rep when receiving service at Nalley Acura. I trust that I will get the best value for my money, and won’t be overcharged; I trust him to make sure the work needed on my vehicle is performed as requested. Expect a perfect experience when working with Terence.
Raja
•
Apr 6, 2021
5.0/5
5.0/5
Fast service, competitive pricing.
Yvonne
•
Apr 4, 2021
4.0/5
4.0/5
When I arrived the Service guy didn’t say good morning. He said do you have the extra key, seems to me like his was rushing are was in a bad mood.
Angela
•
Apr 4, 2021
4.0/5
4.0/5
The rep was great and efficient with supporting and answering any questions. I had concerns where my oil change system wasn't realigned. After driving the car a few times, i noticed the tires may not be balanced correctly. When i drive and braking, the car is shaking a lot around 50-20 speed
Thomas
•
Apr 1, 2021
5.0/5
5.0/5
The service we received was excellent. I worked primarily with Aaron Montell and he was awesome. He’s always kind and listens really well to what you to say. We had a problem that was very difficult to solve and he not only reached out to technicians in Denver (where I bought car), but also to Acura electrical engineers. It was the Acura engineer that finally resolved problem by looking at pictures of everything under the dash.