They helped me find the best financing and vehicle to meet my needs.

Excellent experience.

The speed and value of the service was great. Also, the personal was very cooperative and polite.

Great experience start to finish

Charles was excellent customer service

I arrived at Nalley Acura in a bit of a bind. My 2016 Audi A6 (after only 120,000 miles) had just experienced a catastrophic breakdown, and I was faced with my "dependable" and much-loved vehicle needing a new engine – at a cost of $26,000. After hearing this news, I left the Audi dealership and drove a borrowed car to visit an old friend – Nalley Acura. Nalley’s had been my dealership home for the 10+ years prior to owning the Audi – having had a wonderful experience as the owner of a 2005 Acura TL. The day prior, I had done a bit of research and found the TLX at or near the top of the “top sedan” lists, so I wanted to get a better look. Even though I arrived without an appointment, I was soon able to meet with Sales Advisor Agelika Blac to tell my story, including the fact that I did not know what I would be doing with the Audi. I received answers to my questions, took a test drive (in the car I would purchase) and was promised an email later that day with pricing information (which was provided). In the meantime, I found out that the circa value of the Audi if it were in the state of not needing repair would only be $15,925, so replacing the engine at a cost of $26,000 made no sense. I also had a trusted mechanic look at the vehicle to confirm the diagnosis, which he did. I was also given the option of installing a rebuilt engine for far less money, but the math still did not add up and I would be left wondering what other mechanical problems might soon come with an eight-year-old vehicle. Serious pivot to the Acura TLX. I again dropped in unannounced at Nalley Acura to meet with Agelika. After waiting 10-15 minutes, the General Sales Manager (who knew my story through Agelika) explained she was with another customer and, instead, had me meet with Sam Hendrix. Sam and I got up to speed quickly and collaborated with me to “sharpen the pencil” on pricing – even bringing a very fair offer to the table on the trade-in value of the disabled Audi A6. I could not produce a reason to say “No,” so we signed the papers.

Chris Pugh was wonderful and very patient with us. He and Charles worked out a great deal for our 2025 Mdx

The staff at Nalley are professional, and attentive to our needs. Our sales advisor, Sean Cassidy, continues to be available to answer questions after our purchase. Great customer service.

EXCELLENT SERVICE

great and knowledgeable plus familiar staff also best service forever.