The service dept is great. Your waiting room is too crowded for Covid times, I felt very uncomfortable sitting there. I tried to set in the showroom area, which I did for a while, then a salesperson told me I could not sit there it was his workspace. He did offer me another spot where no one else was sitting. I also noticed that about 1/2 of the staff were not wearing their maskes correctly, most had the mask under their nose or around their chin. This also made me very uncomfortable. I understand wearing a mask is not ideal, however, keeping your clients/customers safe should be your number 1 goal.
Matt
•
Dec 17, 2020
5.0/5
5.0/5
Terrance was, as always, efficient and excellent in taking care of my vehicle.
Laurie
•
Dec 14, 2020
5.0/5
5.0/5
Nice people. Nice waiting area.
Camille
•
Dec 14, 2020
5.0/5
5.0/5
N/A
Allison
•
Dec 12, 2020
5.0/5
5.0/5
Excellent service!
Helen
•
Dec 8, 2020
5.0/5
5.0/5
........
Ryan
•
Dec 5, 2020
5.0/5
5.0/5
Advisor is great. Work was done well. Dealership was clean. Need to have more loaner cars. I’m tired of hearing the covid is the reason for things like that.
Ralph
•
Dec 4, 2020
5.0/5
5.0/5
I have bought several cars from Nalley Acura and the sales people and especially the Service Department have always been outstanding, but this time the attitude and attention and service I received from Missy was way beyond any thing I have ever received. I hope she is still with you in a couple years when I buy my next car.
Ebony
•
Dec 4, 2020
5.0/5
5.0/5
Very prompt and courteous. I never have any issues with my service.
The service dept is great. Your waiting room is too crowded for Covid times, I felt very uncomfortable sitting there. I tried to set in the showroom area, which I did for a while, then a salesperson told me I could not sit there it was his workspace. He did offer me another spot where no one else was sitting. I also noticed that about 1/2 of the staff were not wearing their maskes correctly, most had the mask under their nose or around their chin. This also made me very uncomfortable. I understand wearing a mask is not ideal, however, keeping your clients/customers safe should be your number 1 goal.
Matt
•
Dec 17, 2020
5.0/5
5.0/5
Terrance was, as always, efficient and excellent in taking care of my vehicle.
Laurie
•
Dec 14, 2020
5.0/5
5.0/5
Nice people. Nice waiting area.
Camille
•
Dec 14, 2020
5.0/5
5.0/5
N/A
Allison
•
Dec 12, 2020
5.0/5
5.0/5
Excellent service!
Helen
•
Dec 8, 2020
5.0/5
5.0/5
........
Ryan
•
Dec 5, 2020
5.0/5
5.0/5
Advisor is great. Work was done well. Dealership was clean. Need to have more loaner cars. I’m tired of hearing the covid is the reason for things like that.
Ralph
•
Dec 4, 2020
5.0/5
5.0/5
I have bought several cars from Nalley Acura and the sales people and especially the Service Department have always been outstanding, but this time the attitude and attention and service I received from Missy was way beyond any thing I have ever received. I hope she is still with you in a couple years when I buy my next car.
Ebony
•
Dec 4, 2020
5.0/5
5.0/5
Very prompt and courteous. I never have any issues with my service.