Great service. Terence Ford is a very helpful and knowledgeable service advisor
Darren
•
Nov 30, 2020
5.0/5
5.0/5
Donovan Clarke managed the service order for my vehicle. I greatly appreciate his patience, willingness to answer all of my questions, honesty about my options, attention to detail, and commitment to revisit and solve anything that required reviewing. He also provided additional Acura information about an unrelated interior repair. Please be sure to consider this re: Donovan's promotion and top performance. I left Nalley Automotive more than satisfied! Thank you!
Monica
•
Nov 30, 2020
5.0/5
5.0/5
The service was excellent.
Harris
•
Nov 30, 2020
5.0/5
5.0/5
As always, Terence was fantastic to work with and a great experience!
Cindy
•
Nov 30, 2020
5.0/5
5.0/5
Efficient, friendly service.
Marqoiusha
•
Nov 30, 2020
5.0/5
5.0/5
I was extremely satisfied with the service received on my daughter’s vehicle. I will continue to bring both vehicles to Nalley.
Tammy
•
Nov 29, 2020
4.0/5
4.0/5
My experience with this service center has always been great however, this visit was a little different as I encountered several issues that were very frustrating. Needless to say, the now service manager Ed Wilkey who has always been my service advisor and Terrence handled those issues professionally . Terrence reached out to me after the service job was completed just to make sure I was ok. GREAT customer service goes a very long way!!!
Great service. Terence Ford is a very helpful and knowledgeable service advisor
Darren
•
Nov 30, 2020
5.0/5
5.0/5
Donovan Clarke managed the service order for my vehicle. I greatly appreciate his patience, willingness to answer all of my questions, honesty about my options, attention to detail, and commitment to revisit and solve anything that required reviewing. He also provided additional Acura information about an unrelated interior repair. Please be sure to consider this re: Donovan's promotion and top performance. I left Nalley Automotive more than satisfied! Thank you!
Monica
•
Nov 30, 2020
5.0/5
5.0/5
The service was excellent.
Harris
•
Nov 30, 2020
5.0/5
5.0/5
As always, Terence was fantastic to work with and a great experience!
Cindy
•
Nov 30, 2020
5.0/5
5.0/5
Efficient, friendly service.
Marqoiusha
•
Nov 30, 2020
5.0/5
5.0/5
I was extremely satisfied with the service received on my daughter’s vehicle. I will continue to bring both vehicles to Nalley.
Tammy
•
Nov 29, 2020
4.0/5
4.0/5
My experience with this service center has always been great however, this visit was a little different as I encountered several issues that were very frustrating. Needless to say, the now service manager Ed Wilkey who has always been my service advisor and Terrence handled those issues professionally . Terrence reached out to me after the service job was completed just to make sure I was ok. GREAT customer service goes a very long way!!!