David is a Great Service Advisor. Very knowledgeable and professional . It’s a pleasure working with him.
Kristie
•
Oct 30, 2020
4.0/5
4.0/5
Love Nalley and they’re always awesome, but I got a car wash and the car looked great on the outside, but the technician left grease boot/hand prints on the inside of the car! :( And this is the second time they’ve done that!
Daniel
•
Oct 30, 2020
5.0/5
5.0/5
My advisor David Ferree as always had me checked in immediately with a full understanding of what needed to happen. The technical work was solid. I have never had Nalley had to re-do their work and I have used Nalley for alot of things.
Charlotte
•
Oct 27, 2020
5.0/5
5.0/5
Polite and completed work in a timely manner.
Angie
•
Oct 27, 2020
5.0/5
5.0/5
The service experience was very professional and quick.
Leon
•
Oct 26, 2020
5.0/5
5.0/5
my advisor was helpful, courteous. I want to wish my previous advisor - Ed a sincere congratulations. Ed Wilkey was very, very helpful, courteous and informational for all of my service needs. I appreciated his explanations and prompt attention to my questions/concerns, every time we had an interaction.
Monique
•
Oct 26, 2020
4.0/5
4.0/5
Awesome service
Lila
•
Oct 25, 2020
5.0/5
5.0/5
The service was efficient with keeping an update on the service.
Jane
•
Oct 24, 2020
5.0/5
5.0/5
I was very pleased with the courteous and efficient way Nalley handled my car purchase.
Erica
•
Oct 24, 2020
4.0/5
4.0/5
Really helpful folks at Nalley and I do love my new car. I think I got a good price and most of the folks I dealt with very pleasant and professional. The one exception was the sales manager(?) whose name escapes me (*not* Toni or Leon, but I think one of Toni's supervisors: there seemed to be a black supervisor and a white supervisor). The black supervisor was a bit unnecessarily brusque and it was the one moment I felt that my being black and a woman was not an asset. Perhaps I was too smart for his tastes. I know of so many studies that show that black women get the worst treatment and deals at car dealerships, so I did my research and was visiting a lot of dealerships. I appreciated that Nalley Acura Marietta had a diverse group of very helpful and friendly staff, even from when I first arrived. So that supervisor's tone and behavior was a definite outlier. The other thing that in hindsight seemed a little odd was that we drove my new car to the airport so I could turn in my rental car. I think we could have used a loaner to do this instead of putting those extra miles on my new car. (This too was at the black supervisor's suggestion). In the moment I just didn't think of it, and it is something that Toni might have misinterpreted, to be fair. Overall, I was pretty pleased with my experience and I wouldn't have any hesitation about recommending Nalley Acura to others. I would just suggest they avoid the other guy (I do have a card with his name on it, but it's buried in all my car purchase stuff which I haven't yet sorted through due to travel).
David is a Great Service Advisor. Very knowledgeable and professional . It’s a pleasure working with him.
Kristie
•
Oct 30, 2020
4.0/5
4.0/5
Love Nalley and they’re always awesome, but I got a car wash and the car looked great on the outside, but the technician left grease boot/hand prints on the inside of the car! :( And this is the second time they’ve done that!
Daniel
•
Oct 30, 2020
5.0/5
5.0/5
My advisor David Ferree as always had me checked in immediately with a full understanding of what needed to happen. The technical work was solid. I have never had Nalley had to re-do their work and I have used Nalley for alot of things.
Charlotte
•
Oct 27, 2020
5.0/5
5.0/5
Polite and completed work in a timely manner.
Angie
•
Oct 27, 2020
5.0/5
5.0/5
The service experience was very professional and quick.
Leon
•
Oct 26, 2020
5.0/5
5.0/5
my advisor was helpful, courteous. I want to wish my previous advisor - Ed a sincere congratulations. Ed Wilkey was very, very helpful, courteous and informational for all of my service needs. I appreciated his explanations and prompt attention to my questions/concerns, every time we had an interaction.
Monique
•
Oct 26, 2020
4.0/5
4.0/5
Awesome service
Lila
•
Oct 25, 2020
5.0/5
5.0/5
The service was efficient with keeping an update on the service.
Jane
•
Oct 24, 2020
5.0/5
5.0/5
I was very pleased with the courteous and efficient way Nalley handled my car purchase.
Erica
•
Oct 24, 2020
4.0/5
4.0/5
Really helpful folks at Nalley and I do love my new car. I think I got a good price and most of the folks I dealt with very pleasant and professional. The one exception was the sales manager(?) whose name escapes me (*not* Toni or Leon, but I think one of Toni's supervisors: there seemed to be a black supervisor and a white supervisor). The black supervisor was a bit unnecessarily brusque and it was the one moment I felt that my being black and a woman was not an asset. Perhaps I was too smart for his tastes. I know of so many studies that show that black women get the worst treatment and deals at car dealerships, so I did my research and was visiting a lot of dealerships. I appreciated that Nalley Acura Marietta had a diverse group of very helpful and friendly staff, even from when I first arrived. So that supervisor's tone and behavior was a definite outlier. The other thing that in hindsight seemed a little odd was that we drove my new car to the airport so I could turn in my rental car. I think we could have used a loaner to do this instead of putting those extra miles on my new car. (This too was at the black supervisor's suggestion). In the moment I just didn't think of it, and it is something that Toni might have misinterpreted, to be fair. Overall, I was pretty pleased with my experience and I wouldn't have any hesitation about recommending Nalley Acura to others. I would just suggest they avoid the other guy (I do have a card with his name on it, but it's buried in all my car purchase stuff which I haven't yet sorted through due to travel).