Service was great!

The lease was expiring on our 2016 TLX. We come to Nalley Acura because I had so many good experiences there in the past. We were not disappointed! Nalley salesman Jeffrey Jones came up with a 2019 TLX that was perfect in color, options and price. We are very happy with our new lease!

Terence Ford was informative and thorough. He gave excellent detail on repairs needed and kept me informed of the progress of my vehicle

Overall I am happy with how my appointment was handled. But I had booked an appointment online, I got confirmation saying that I have to meet a particular individual. When I reached nalley Acura for the appointment the individual who I was supposed to meet was not in his office. After waiting in front of the office for 15-20 mins some one came and told me the person had already left. Please make sure you update the appointment when something like this happens. In the end another agent took care of everything for me which was great

Friendly staff. Quick service and very reasonable rates.

Great customer service. Let me know what they found and called to say my car was ready at our agreed upon time.

I gave 5 star because overall experience is great! I brought car in for an oil change. I asked for my front driver tire to be checked because I have to keep putting air in my tire. Apparently that’s all the technician did as well bc I’m still having to put air in my tire every other day. I end up going somewhere else to find out/fix the problem and I shouldn’t have had to do that when I requested for it to be completed during my service appointment. Also, technician should put the tire caps back on. I always have to purchase more after every appointment.

Everyone was extremely courteous and helpful during this entire process. Kudos to Salesman Chris Pugh!

Recently my car needed a repair that required several hours of work. Thankfully, Nalley was able to provide a loaner. It was a couple days before Thanksgiving Day. Being without transportation while my car was being repaired would've made the holiday much more stressful. Thank you Nalley of Marietta for removing the stress!

I am very pleased with my service experience at Nalley Acura. I was warmly greeted as soon as I arrived, and Ed kept me informed of the progress of my MDX along the course of my visit. Having had quite the opposite experience at Jackson Acura, I will continue to take my MDX to Nalley Acura for service in the future.