I have had my Acuras serviced by Nalley for over 8 years and have always been satisfied with the attention and the results. One person who goes out of his way to ensure my satisfaction is service advisor David Ferree. David has been both a friend and trusted advisor for all of those 8 years. He is the most professional and friendliest service advisor I have had the privilege to work with.

great

Our salesperson, Chris, was very patient and accommodating, and the finance guy was very thorough and detailed. Everyone was very nice and made the whole car buying process a pleasant experience.

Accurate assessment of my issue. Before I brought it in I already had steering tightness, my assessment of my issue (low temp rattling noise coming from accessory side of engine) was that either the belt was warped or the powersteering pulley was warped, resulting in inefficient power generated for powersteering, until the engine temp warmed up and expanded material volumes. I didn't relay my own idea to them, wanted to see what they'd throw at me. They only brought up specifically a power steering issue, a minor leak. Being that the pump has seen 130k+ miles, they recommended a replacement, so I got one. Fair assessment, bit steep on the labor side. They know what they are talking about and aren't trying to lay on side-jobs or superfluous maintenance.

Our service provider Ed was extremely helpful, efficient and friendly.

the staff was very helpful and did the best work i could have ask for. THE WORK WAS FINISHED AND DONE FAST.

this is my 3rd survey that I have done since my visit, one by phone from the service manager, and one on line, now here I am doing it again, the service I received was excellent and so were the people I met and talked to. Now I feel there is a problem somewhere that the surveys I have done are not reaching the proper people, maybe the same is happening to other customers

My vehicle is still under warranty. Great service.

Your service advisor and technician were very helpful and thorough in diagnosing and explaining why the "Check Engine" light was on in our 1999 Acura 3.0 CL. Unfortunately, the transmission had a hydraulic issue, which was noticeable upon acceleration in the vehicle. We decided to sell the car and buy a new one.

Service Manager is awesome - I have used my service manager, David Ferree, for over 10 years, and he is the reason I continue to use the dealership even when other dealers are closer. With David, I always feel like I'm getting the straight story.