Ed Wilkey has always taken excellent care of us and my vehicle. My wife had scheduled appointment and AAron Montell was randomly assigned as service advisor. We came and tried to check in with Aaron , stood in front of glass door for long time while he was chitchatting with other customer after he had checked in, some random chit chat, not about care, that I could hear from outside the glass door. He knew we were waiting. After long wait , I got frustrated and so Ed sitting free, I requested him if he could take care of us, he graciously checked us and took care of us. Excellent experience with Ed. I will make sure next time when I or my wife schedules appointment to make sure we select Ed as our service advisor.
Jennifer
•
Oct 13, 2024
5.0/5
5.0/5
Quick and easy service. Great customer service.
Joyce
•
Oct 13, 2024
5.0/5
5.0/5
Sam was very nice
Janice
•
Oct 12, 2024
5.0/5
5.0/5
As always, Ed Wilkey took excellent care of me. After picking up a huge metal object in the road, my damaged tire was replaced with a new tire in no time flat!
Chelcey
•
Oct 12, 2024
5.0/5
5.0/5
Excellent
Paige
•
Oct 12, 2024
5.0/5
5.0/5
Charles Hart is as amazing and very thorough!
John
•
Oct 12, 2024
5.0/5
5.0/5
Rob Johnson is a great service manager. I was in and out. Excellent service
Emily
•
Oct 12, 2024
5.0/5
5.0/5
The technician I work with (Kenon) is outstanding!!!!
Ann
•
Oct 12, 2024
5.0/5
5.0/5
Efficient and fairly priced
Shana
•
Oct 11, 2024
5.0/5
5.0/5
Been coming to Nalley Acura for almost 15 years. And never once have I been dissatisfied !! Ed(my service advisor)always make sure that I'm in and out in decent time. Tylor Ashford (my service technician)has my car riding like a Champ!!
Ed Wilkey has always taken excellent care of us and my vehicle. My wife had scheduled appointment and AAron Montell was randomly assigned as service advisor. We came and tried to check in with Aaron , stood in front of glass door for long time while he was chitchatting with other customer after he had checked in, some random chit chat, not about care, that I could hear from outside the glass door. He knew we were waiting. After long wait , I got frustrated and so Ed sitting free, I requested him if he could take care of us, he graciously checked us and took care of us. Excellent experience with Ed. I will make sure next time when I or my wife schedules appointment to make sure we select Ed as our service advisor.
Jennifer
•
Oct 13, 2024
5.0/5
5.0/5
Quick and easy service. Great customer service.
Joyce
•
Oct 13, 2024
5.0/5
5.0/5
Sam was very nice
Janice
•
Oct 12, 2024
5.0/5
5.0/5
As always, Ed Wilkey took excellent care of me. After picking up a huge metal object in the road, my damaged tire was replaced with a new tire in no time flat!
Chelcey
•
Oct 12, 2024
5.0/5
5.0/5
Excellent
Paige
•
Oct 12, 2024
5.0/5
5.0/5
Charles Hart is as amazing and very thorough!
John
•
Oct 12, 2024
5.0/5
5.0/5
Rob Johnson is a great service manager. I was in and out. Excellent service
Emily
•
Oct 12, 2024
5.0/5
5.0/5
The technician I work with (Kenon) is outstanding!!!!
Ann
•
Oct 12, 2024
5.0/5
5.0/5
Efficient and fairly priced
Shana
•
Oct 11, 2024
5.0/5
5.0/5
Been coming to Nalley Acura for almost 15 years. And never once have I been dissatisfied !! Ed(my service advisor)always make sure that I'm in and out in decent time. Tylor Ashford (my service technician)has my car riding like a Champ!!