good experience.

Although I spent four hours there, Charles kept me informed and was very apologetic

Charles was transparent about wait time and beat expectations

It was good experience, I was well informed on the progress and on everything that was done and needed to be considered for repairs.

Very pleasant experience. They stayed later to accommodate our schedule and worked with us. Sean Cassidy was a wonderful sales person; very personable, polite and knowledgeable. We will definitely come back for future purchases.

Very professional and knowledgeable about the work being done on my vehicle. Made an effort to make sure I was consistently updated.

I had previously took car to another Acura location where customer service wasn't so good. I had an issue with a tapping noise and also car indicated I needed oil change which I had just gotten at other location less than a month. Needless to say I did not want to take it back there so Nally Acura where I got great friendly customer service. They were attentive and make sure I was OK with the work done.

Friendly

Service manager was very friendly and car was ready in the time estimated.

Great experience always with Nalley Acura service department.