Good experience. One suggestion is to state recommendations, but also add that "if these recommendations have already been executed, please let us know." For example, a timing belt change was recommended and a new battery, all of which were changed (brand new) last year. Commentary to this effect would prevent Acura from recommending unnecessary services. Mind you, there was an individual picketing outside about Acura recommending unnecessary services, case end point. I am taking this opportunity to comment after having a horrible experience with Acura in Dunwoody (other side of town, closer to my job), in which my fuel pump was replaced due to a recall. I picked up my car after the repair, it cutoff in the middle of rush hour on I-285. I was terrified! Ultimately, I paid for my tow back to Acura. They informed me the replacement part was faulty. The incident occurred no less than 10 minutes of driving off of the lot, they could not have possibly test drove my car after replacing the fuel pump. Once they fixed my car, I vowed to never return to that Acura Service Center. Now, I only do business with Acura on Cobb Pkwy (closer to my home). So far, so good! I love Acura cars and products, I want to trust that their Service Centers have my best interest at heart.

Monroe was great but being short staffed created some challenges. The staff there worked hard and were really helpful but if I am coming to a dealership I expect to be able to get a car wash and drop off service ect.

Work done quickly and as agreed to.

I had a nice experience. Sitting area was clean and stocked with snack. Monroe was kind and made sure I understood the services recommended for my car. Only suggestion would be to inform the customer in person about how long the service will take instead of via text message.

Brent Gordon! Made my visit perfect

Phillip was very personable and gave detailed information regarding my car. He was great to work with.

Service advisor was excellent

My Service advisor were courteous and addressed my concerns in a timely fashion.

Staff was great! Very professional, courteous, and helpful.

Waiting was too long.