My family has always received excellent service from Mr. Ed Wilkey! My Dad, who unfortunately is now deceased, used to ALWAYS bring my Mom’s 2003 Acura to this dealership for maintenance and repairs, and he always preferred to work with Mr. Wilkey because he trusted him and Mr. Wilkey offered good customer service.Now that both of my parents are deceased, and I’m driving my Mom’s old Acura, I have also grown to trust Mr. Wilkey as my Service Tech….

It was good.

Great service and completed the work quickly.

Charles was great ! Always love working with him when it’s time for my car to be serviced

Quick and efficient

Javon was kind, helpful and efficient with servicing my vehicle.

The actual service was as expected within the 3-5 days timeline. However, the customer service to setup the recall appointment was horrible. Text response time was multiple days between text messages which was unprofessional since as customers need to schedule other life committments beside the recall so having a timely response time is considerate of others time.It was very inconvenient having to schedule with designated recall staff instead of any service provider. Not sure if the individuals sending the text messages are Nalley staff but if not it's important they represent the brand well and based on my experience they did not which did impacts my willingness to get other services beyond the recall.Additionally, the staff offered no apology for their untimely responses. Unacceptable customer service.

Great experience!Thank you for your services!

Ed and his team are always pleasant! Great service!!!

Mr. Ed was very professional and considerate in explaining my car's results and needs.