I had a nice experience. Sitting area was clean and stocked with snack. Monroe was kind and made sure I understood the services recommended for my car. Only suggestion would be to inform the customer in person about how long the service will take instead of via text message.

Brent Gordon! Made my visit perfect

Phillip was very personable and gave detailed information regarding my car. He was great to work with.

Service advisor was excellent

My Service advisor were courteous and addressed my concerns in a timely fashion.

Staff was great! Very professional, courteous, and helpful.

Waiting was too long.

Very professional and did everything right.

Great!

The service department standards have went down tremendously when I bought my first ACURA maybe about five or six years ago. It was top-tier now when, I go I have to ask for them to do things that should come with the service.My recent visited I had asked my service advisor to make sure they put windshield wiper fluid in the car and it was not done. They half wash your car. It looks worse than it did prior to bringing in! My understanding now is that they only vacuum the front part of your car and not the rear, what sense does that make?If I am going to get five minute oil change service, why should I bring my car to the dealership? Not pleased at all!!!!!