The service was decent. However, there was a long wait time. Im sure it was due to resourcing. Also, there was a TON of "grease" or oil stains on my steering wheel. Of course I understand its probably from the mechanics and they are working hard. Kudos to them. However it took 3 sanitizer wipes to clean it off. Perhaps in the future if there was something to add to the workflow to minimize excessive transfer, that would be great. Otherwise, all in all, the service was great. Thank you.
Anonymous
•
Feb 24, 2025
5.0/5
5.0/5
Great customer service
Anonymous
•
Feb 22, 2025
5.0/5
5.0/5
Rob at the service desk was great as alwaysJoe, tech that installed my navigation screen (which Acura no longer makes) was diligent and was in contact with me during the work on my MDX.
Anonymous
•
Feb 20, 2025
5.0/5
5.0/5
Received a great greeting. I was well informed of status of my vehicle, and experienced a warm welcoming atmosphere.
Anonymous
•
Feb 19, 2025
5.0/5
5.0/5
All positive and timely
Anonymous
•
Feb 16, 2025
5.0/5
5.0/5
Ed has been amazing as always.
Anonymous
•
Feb 14, 2025
5.0/5
5.0/5
As usual Nalley Acura was very professional and made my experience exceptional.
The service was decent. However, there was a long wait time. Im sure it was due to resourcing. Also, there was a TON of "grease" or oil stains on my steering wheel. Of course I understand its probably from the mechanics and they are working hard. Kudos to them. However it took 3 sanitizer wipes to clean it off. Perhaps in the future if there was something to add to the workflow to minimize excessive transfer, that would be great. Otherwise, all in all, the service was great. Thank you.
Anonymous
•
Feb 24, 2025
5.0/5
5.0/5
Great customer service
Anonymous
•
Feb 22, 2025
5.0/5
5.0/5
Rob at the service desk was great as alwaysJoe, tech that installed my navigation screen (which Acura no longer makes) was diligent and was in contact with me during the work on my MDX.
Anonymous
•
Feb 20, 2025
5.0/5
5.0/5
Received a great greeting. I was well informed of status of my vehicle, and experienced a warm welcoming atmosphere.
Anonymous
•
Feb 19, 2025
5.0/5
5.0/5
All positive and timely
Anonymous
•
Feb 16, 2025
5.0/5
5.0/5
Ed has been amazing as always.
Anonymous
•
Feb 14, 2025
5.0/5
5.0/5
As usual Nalley Acura was very professional and made my experience exceptional.