Nalley BMW of Decatur
4.9/5
4.9 /5
387 Verified Reviews
1606 Church St, Decatur, GA 30033, US
(770) 628-5694
387 Verified Reviews
5.0/5
5.0 /5
Very good

5.0/5
5.0 /5
Excellent experience. Smooth from front to back.

5.0/5
5.0 /5
Nalley BMW Service centre was a great experience. Michael Innocent is a great service advisor.

4.0/5
4.0 /5
good service, honest pricing, happy with purchase, I would buy another car from this dealership

5.0/5
5.0 /5
My service rep is always friendly and works hard to get me in and out quickly.

4.0/5
4.0 /5
I really appreciated getting in and out in a timely manner. The service staff was very courteous.

5.0/5
5.0 /5
The service was great, wait time was a little long.

5.0/5
5.0 /5
Amber was excellent during my visit for the service on my vehicle. She kept me informed on what was going on with my vehicle. Customer satisfaction goes out to Amber.

5.0/5
5.0 /5
The service at Nalley BMW was impeccable. My rep Julius was extremely attentive and personable and Ive decided to use him each time I'm due for a service.

5.0/5
5.0 /5
Andrew and Marvin were both excellent. I came in to have air put in a tire that had gone flat. While waiting I looked around and Andrew helped me. Once the car was ready I proceeded to go home and Andrew left for the day. My husband wanted service to find out why the tire was flat and while it was being checked out I looked around with the assistance of Marvin this time. It was discovered that I had cracked rims and one was letting the air out of the tire. My husband decided to join me and we actually started the process of trading the car in that evening. Andrew came back and exclaimed that when I said I’d have to bring my husband back he didn’t realize it would be so soon! We didn’t either; it was not planned that way. Nevertheless, both guys handled us very well and you never saw any friction between or from either one of them. They tagged team to give us a wonderful experience that lasted a couple of days and resulted in another purchase.