Nalley BMW of Decatur
4.9/5
4.9 /5
392 Verified Reviews
1606 Church St, Decatur, GA 30033, US
(770) 628-5694
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392 Verified Reviews
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5.0/5
5.0 /5
Service, sales finance and customer service was great. I love the car and the dealership. I have made it my favorite in BMW Connected.
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5.0/5
5.0 /5
Nalley Acura always takes great care of me and my car. My satisfaction is at the top of their list, Ed Wilkey is the main reason I return. I trust him to shoot me straight. Paying for honest factory service is worth more to me than the multiple independent stores out there.
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5.0/5
5.0 /5
Wonderful as always !
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5.0/5
5.0 /5
Good
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4.0/5
4.0 /5
Recall work handled as expected. Was about a year between recall notice and part availability. Too bad you don’t handle recalls on weekends. I had to juggle stuff at work. But positive experience (as recall work goes I suppose.) everyone at the dealership was professional.
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4.0/5
4.0 /5
My service rep (Kelvin) did a nice job answering my questions and getting the car serviced in a timely manner.
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5.0/5
5.0 /5
I was in and out in under an hour! Excellent! I didn’t have an appointment!
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5.0/5
5.0 /5
Really appreciate the new status updates inflight and the flexibility to get these via txt, as I am not always available to jump on a call. Nice reception & waiting area, which coupled with staff with a great attitude always makes a visit a good experience.
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5.0/5
5.0 /5
Cindy did a great job with Customer Service! Was my first trip there! Will be back!
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5.0/5
5.0 /5
Julius was very attentive and knowledgeable. He explained everything to me in detail.